Clock Repair

Have Clock Problems? Ask a Clock Expert and Get Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Clock Repair

I have a wall clock (wind-up, w/ weights) purchased about 12

Customer Question
I have a Howard Miller...
I have a Howard Miller wall clock (wind-up, w/ weights) purchased about 12 years ago, About one year ago it stopped running. Tried periodically to start it but with no success. In early October I took it to a clock repair in Vienna, VA. They kept and observed it for five weeks. They said it was running fine but kept it for observation . They called and said it was still running well. When I picked it up they said the clock was very old; was no longer made; and, was too fragile to be serviced. They charged me nothing. I brought it home, followed their instruction for putting it up, and started it by swinging the pendulum. It stopped swinging in about two minutes. What should I do next?
JA: I throw away my watch whenever it stops moving. Some people love fixing timepieces. Differences like that make the world go round I guess - maybe that's clockwork too. Is there anything else important you think the Clock Technician should know?
Customer: no, just what would should I do next? See another repair shop? Any recommendations for one? I'm in Reston, VA, ZIP 20191.
Submitted: 1 year ago.Category: Clock Repair
Show More
Show Less
Ask Your Own Clock Repair Question
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
11/22/2016
Clock Repair Expert: Mike, Consultant replied 1 year ago
Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 3,168
Experience: I've been active in clock repair for 14 years - NAWCC member.
Verified

Hi, Hi, My name is ***** ***** it is my pleasure to assist you. Most of the time when you start the pendulum and it stops after a few minutes the clock is out of beat. A clock running in beat goes :- tick - - - - tock - - - - tick - - - - tock, with the four hyphens representing an exactly equal amount of time.

Out of beat, it goes: - tick - - tock - - - - - - - - tick - - tock - - - - - - - - tick - - tock This is easier to hear than describe, the two sounds come very close together, then a longer interval before two more very close together. The crutch is the wire part fixed to the clock at the back of the movement, usually bent at a right angle at the bottom, with a rectangular hole in it for the pendulum rod to slide through. If you touch it you will see it can move from side to side through an arc. Very often this wire is already bent slightly, (don’t worry about the shape of it, you can’t see it at the back of the movement) when the clock is running it is the crutch that swings the pendulum, by giving it a tiny impulse at each swing. Many people think the pendulum drives the clock; it is of course the other way round. The pendulum is there to “regulate” the clock and enable it to keep time, instead of running away at a fast speed till it runs down and stops.

Looking from the front, with the pendulum hanging down stopped, move it to one side by hand, until you hear a tick. Then move it the other way until you hear a tock. If it has to be moved father to the right (from the center) than the left, the crutch must be bent to the left. - - - - - -Or the other way round, of course.

The weights need to be on the clock, or the springs wound if it is a spring driven clock.

Also, be careful with the crutch bending, These are the closest authorized Howard Miller repair shops in your area . Thanks Mike

If you need further assistance, please don't hesitate to ask.
PLEASE remember if you're satisfied with my answer rate my answer
by using the stars so I will be compensated by JustAnswer
for helping you.

FASHION TIMEFASHION TIMEApproximately 6.9 Miles from 20191
8097B TYSONS CORNER CENTER
MC LEAN, VA 22101
Phone:(###) ###-####br />Mobile:(###) ###-####br />.

SAM'S CLOCK REPAIR

Approximately 13.7 Miles from 20191*****br />SUITE G-2
MANASSAS, VA 20109
Phone:(###) ###-####br />Mobile:(###) ###-####br />.

POTOMAC CLOCK SHOP LLC

Approximately 13.8 Miles from 20191*****ROAD
DARNESTOWN, MD 20878
Phone:(###) ###-####br />Mobile:(###) ###-####/p>

Ask Your Own Clock Repair Question
Clock Repair Expert: Mike, Consultant replied 1 year ago

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

PLEASE remember if you're satisfied with my answer rate my answer
by using the stars so I will be compensated by JustAnswer
for helping you.

Ask Your Own Clock Repair Question
Ask Mike Your Own Question
Mike
Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 3,168
3,168 Satisfied Customers
Experience: I've been active in clock repair for 14 years - NAWCC member.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Chris C

Chris C

Professional Clock Repairer (5yrs+)

205 satisfied customers

MBHI (Member of British Horological Institute), Masters in Physical Sciences (Cambridge University)

Mike

Mike

Consultant

3,168 satisfied customers

I've been active in clock repair for 14 years - NAWCC member.

HZ_expert

HZ_expert

Other

27 satisfied customers

test description

Ellen

Ellen

Consultant

109 satisfied customers

attorney and legal researcher

P. Simmons

P. Simmons

Attorney

142 satisfied customers

45 years old, retired Marine Officer, current attorney

Kim D.

Kim D.

Consultant

34 satisfied customers

Researcher 25 yrs in small and large institutions

SuperiorConsultant

SuperiorConsultant

Internet Researcher

21 satisfied customers

BBA, serving as Marketing Executive and interested in tourism,sports, and anything and everything!

< Previous | Next >

Related Clock Repair Questions
My ***** wall clock chimes are 15 min. off. i.e. At 12:00 it
Good morning. My Howard ***** wall clock chimes are 15 min. off. i.e. At 12:00 it chimes the 12:15 chime, at 12:15 it chimes the 12:30 chime...etc. How can this be adjusted. John … read more
Mike
Mike
Consultant
3,168 satisfied customers
I have a German mantel clock (wurtemburg) which runs fast no
Hi Mike, I have a German mantel clock (wurtemburg) which runs fast no matter how I set the timing, What do you suggest? Bryan… read more
Mike
Mike
Consultant
3,168 satisfied customers
Last year (paid 5/11/17) I paid 424.98. My receipt #231971
Last year (paid 5/11/17) I paid 424.98. My receipt #231971 for repair on an Ernest Borel cocktail watch. I did receive it but it quit running so I sent it back in. It was again repaired and has been r… read more
Mike
Mike
Consultant
3,168 satisfied customers
I need a repair technician in Greensboro, NC as my clock
Mike, I need a repair technician in Greensboro , NC as my clock wouldn't stop chiming at 11:00 PM last nignt. I set it on silent and then reset the time this AM. It is not chiming now.My phone # is(##… read more
Mike
Mike
Consultant
3,168 satisfied customers
Have a wall clock with Gebrauchsanleitung movement
Have a wall clock with Gebrauchsanleitung movement w2214/2215 (pendulum). Westminster chimes work on the 1/4 hour as expected. Hour chimes are inconsistent. Some hours chime correctly, others are shor… read more
Mike
Mike
Consultant
3,168 satisfied customers
Need help Numbers will not set, loose. I replaced the
Need help Numbers will not set, loose . I replaced the battery. Is anew battery pack the answer? … read more
Mike
Mike
Consultant
3,168 satisfied customers
I need info on where the nearest Seth repair shop is to
I need info on where the nearest Seth Thomas repair shop is to Grand Junction, CO … read more
Mike
Mike
Consultant
3,168 satisfied customers
I bought a wall clock 613-108 Sandringham in 2013 and have
I bought a Howard Miller wall clock 613-108 Sandringham in 2013 and have had 3 new movements put in the clock since owning it. For some reason the clock goes out of sync but will correct itself. I hav… read more
Mike
Mike
Consultant
3,168 satisfied customers
My clock was over-wound as well. It's the right weigh that
My clock was over-wound as well. It's the right weigh that operates the chime. It's a full two inches above the other weights' high points. It will wind a tiny bit, and fall and chime for half a day, … read more
Mike
Mike
Consultant
3,168 satisfied customers
I removed the Clock works and cleaned & oiled.But now the
I removed the Clock works and cleaned & oiled.But now the pendulum will not keep moving and the "Verge?" will not turn the gear. The clock did run fine before except that the chimes stopped working. … read more
Mike
Mike
Consultant
3,168 satisfied customers
Can you check a serial number on a tag header watch for me?
Can you check a serial number on a tag header watch for me? … read more
Mike
Mike
Consultant
3,168 satisfied customers
I need to put the middle weight back on track. How can I do
I need to put the middle weight back on track. How can I do this? … read more
Mike
Mike
Consultant
3,168 satisfied customers
I have what I believe is a Dual Chime Beaded Molding Windsor
good morning. I have what I believe is a Dual Chime Beaded Molding Windsor Cherry Mantel Clock | 630122 Howard Miller. The only markings I can find on the movement inside the clock casing is Quartz 21… read more
Mike
Mike
Consultant
3,168 satisfied customers
I recently bought a tall case wall clock at a auction but
Hi, I recently bought a tall case wall clock at a auction but the weights are missing how do I find out which size weights I need, there are 3 that attach to a pulley suspended from a cable? … read more
Mike
Mike
Consultant
3,168 satisfied customers
I am having trouble setting the "" on my Seiko quartz wall
I am having trouble setting the "bong" on my Seiko quartz wall clock … read more
Mike
Mike
Consultant
3,168 satisfied customers
I am looking for a Hermle quartz 2100 replacement motor for
i am looking for a Hermle quartz 2100 replacement motor for my clock … read more
Mike
Mike
Consultant
3,168 satisfied customers
I can't get my clock to work! and I love it and O love
I can't get my clock to work! and I love it and O love listening to it. Can you help me out? … read more
Mike
Mike
Consultant
3,168 satisfied customers
Ridgeway 1979 limited addition Model # 9000 serial #12880
Ridgeway 1979 limited addition Model # 9000 serial #12880 and 260123. To change the time I would move the hands forward, till finally the minute hand would start hanging up on all sections of the cloc… read more
Mike
Mike
Consultant
3,168 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x