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This is usually an easy fix.
When the clock cuckoos, be sure to notice the time it cuckoos. Move the hour hand to this position and hold it in place with one hand. Then with the other hand, loosen the nut on the minute hand and move it to the 12 o'clock position. Retighten the nut. The clock should now know to cuckoo at the correct hour.
For instance, you say that it cuckoos 7 times at 5 o'clock. So when it does that, immediately move the hour hand to 5 and push in to hold the hour steady, Loosen the minute hand nut and move the minute hand to the 12 o'clock position, so that it now reads 5 o'clock. This should get you back in sync.
Hi, My name is ***** ***** it is my pleasure to assist you. I get this at my shop all the time. The easiest way to fix this problem is the next time the clock cuck koos the hour move just the hour hand only in a clockwise manor to match the number of cuck koos then move the minute hand clockwise stopping to let the clock cuck koo until you reach the correct time. Try these options out and let me know what happens. Thanks Mike
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Hi, I was wondering if you need further assistance with your clock? Thanks Mike
PLEASE remember if you're satisfied with my answer rate my answerby using the stars so I will be compensated by JustAnswerfor helping you.