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Hi Diane, My name is ***** ***** it is my pleasure to assist you. If you could please post photos one of the face of the clock and one of the back of the clock showing the movement there are 3 different styles of carriage clocks with this I can tell you how to correct the speed. Thanks Mike
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Hi, Is that a hole at the top at the 60 on the face? Thanks Mike
Hi, If that is a hole at the top at the 60 on the face the picture is hard to tell, that is the winding arbor that controls the speed you use the small end of your key to turn the arbor shaft. You would turn the key to the RIGHT to speed up the clock by turning the key 1/2 turn at a time then just watch to see how much that helped in correcting the speed if it still runs slow repeat turning the key another 1/2 turn until you reach the correct speed. Thanks Mike
Hi, Yes if the little key you have that is what you use to adjust the speed. Usually you have a double ended key. Just follow the directions I gave you above. Thanks Mike
Hi, Your welcome if you need help in the future just ask. Thanks Mike
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Hi, I was wondering if you need further assistance with your clock? Thanks Mike
Hi, Please keep me posted. Thanks Mike
Hi, By turning the key to the right is how you can control the speed on this model clock it might need to be reset if that did not work. For unsubscribing you will have to contact JustAnswer's customer service. I do not have anything to do with the billing but I can forward this question to them. Thanks Mike