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Hi, My name is ***** ***** it is my pleasure to assist you. Howard Miller mantle clock model 613-178 should have a Westminster Chime movement 340-020 on the back plate. If the adjustment screw is not working then the floating balance needs to be reset. If you want I can find a Howard Miller clock repair company in your area just let me know your zip code location and by what major cities and I'll find a few in your area. Thanks Mike
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