Chrysler

Chrysler repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

2010 Town and Country power sliding door is stuck in locked…

2010 Town and Country...

2010 Town and Country power sliding door is stuck in locked position

Mechanic's Assistant: How many miles are on the car? Has this ever happened before?

80K, never first time

Mechanic's Assistant: Are you fixing your Town and Country yourself? What have you tried so far?

Just doing research, trying to fix myself but need to open door first to dismantle it

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Door is in locked position, when I press fob and keys there is no sound coming from door

Show More
Show Less
Ask Your Own Chrysler Question
Answered in 18 minutes by:
3/19/2018
Mopar Certified
Mopar Certified, Technician
Category: Chrysler
Satisfied Customers: 11,554
Experience: 24 Year Factory Trained and Certified
Verified

Welcome to JA my name is Mark, and I'll be more than happy to assist you, Please allow me a few minutes to review your information. Thank you.

Ask Your Own Chrysler Question

Ok, the most common issue we see with these doors is a failure of the electric motor that locks and unlocks the door. When these fail they cannot be repaired and need to be replaced, but the tricky part is trying to get the door panel off without damaging it.

I wouldn't suggest doing it yourself, unless you feel quite confident of course, just in case you were to damage the trim panel in the process. Luckily on your 2010 there is a separate lock actuator motor so the cost is reduced compared to later years where you had to buy a complete latch assembly.

If there is anything else you need just let me know, Thanks.

Ask Your Own Chrysler Question
Customer reply replied 1 month ago
Hope do I open the locked door
Customer reply replied 1 month ago
How do I get the door opened? It's locked and won't open manually

Thanks for the reply. To get the door open you will need to remove the trim panel first and then get inside the door to manually pull on the rod to unlock the latch. Are you doing this repair yourself?

Ask Your Own Chrysler Question
Customer reply replied 1 month ago
I'm doing it myself. The trim panel has to be unscrewed with the door open, there are some screws on the side. Is there any other method?

The trim panel does come off with the door closed, it is just a little trickier. Screws on the side?.......I think you might be referring to the 3 screws for the latch??? Those don"t need to be removed to get the trim panel off.https://www.dropbox.com/s/u81ftwnmdsm6ttw/rt%20trim.pdf?dl=0

Ask Your Own Chrysler Question

I'm sorry I don't understand the negative rating. Can you explain please?

Mopar Certified
Mopar Certified, Technician
Category: Chrysler
Satisfied Customers: 11,554
Experience: 24 Year Factory Trained and Certified
Verified
Mopar Certified and 87 other Chrysler Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Mopar Certified Your Own Question
Mopar Certified
Mopar Certified
Mopar Certified, Technician
Category: Chrysler
Satisfied Customers: 11,554
11,554 Satisfied Customers
Experience: 24 Year Factory Trained and Certified

Mopar Certified is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

527 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

483 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

899 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

373 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
I just bought it and found my 30 amp heat fuse in dash was
I just bought it and found my 30 amp heat fuse in dash was melted. I messed around a bit. I had turn lights but now I have no turn lights … read more
Amedee
Amedee
Chrysler Technician
Vocational, Technical or Trade Scho
899 satisfied customers
Nothing, I just wondered when should I think about a new
Nothing, I just wondered when should I think about a new timing chain on my 5.7 hemi. … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
Low beam headlights do not work. All other lights are
Low beam headlights do not work. All other lights are working correctly except my low beams will not come on. … read more
Mechanic01
Mechanic01
2,363 satisfied customers
I just bought a 06 Pacifica touring. The dvd changer lights
I just bought a 06 Pacifica touring. The dvd changer lights are flashing & I was told that there was a disc stuck in it … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Too much pressure at the p/s cooler. Keeps blowing the lines
Too much pressure at the p/s cooler. Keeps blowing the lines off at the connections. … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
I went to get my emissions test done on my 2007 Chrysler
I went to get my emissions test done on my 2007 Chrysler Sebring and I failed the test. The reason I recieved was that my car was unable to test vehicle, no communication to obn 2 port. Do you know wh… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
Before my 2015 Chrysler 200 got off warranty, we were
Before my 2015 Chrysler 200 got off warranty, we were leaving it unused for many days at a time. Any time we left it alone for more than 7-10 days, the battery would be dead. Couldn't start. While und… read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
Thank you when we have a car alarm put into the car, there
thank you when we have a car alarm put into the car, there is a draining of the battery this has been happening for about 2 years and we keep discounnecting the alarm now we are installing another and… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Need pin number. Bought 2008 repo town and country
Need pin number. Bought 2008 repo town and country … read more
Mopar Certified
Mopar Certified
Technician
11,554 satisfied customers
How do you reprogram a used wireless control module into a
How do you reprogram a used wireless control module into a 2003 Jeep Liberty from a 2004 liberty … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
I got a convertible top malfunction message on my 200s. It
Hi I got a convertible top malfunction message on my 200s. It was working fine 2 days before. the windows start to go down, then stop and the error message comes on … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My turn signals won't work. I would if I knew which one it
Yes, I haven't tried anything yet. The emergency flashers work, so it's not the bulbs. … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
The trunk will not go back down. right now the top is down
the trunk will not go back down. right now the top is down the trunk is up. can't go up or down … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
After I replace all fuses, the van doesn't show the gear
After I replace all fuses, the van doesn't show the gear like which gear it is. All gears are highlighted … read more
Expert
Expert
26 satisfied customers
Aftermarket stereo installed since then sunroof doesn't
second opinion] Aftermarket stereo installed since then sunroof doesn't work … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I removed the lower radiator hose on a 2006 cry.sler
I removed the lower radiator hose on a 2006 cry.sler Pacifica 3.5l can't replace with the new one been frying for 3 days please help … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
Check engine light on in 2005 Town & country. Stays on.
replaced cap once and disconnected battery. light off till get gas … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2005 pt turbo getting codes31,32,37,38. Nothing just bought
nothing just bought the tester and that is all I have done … read more
roy
roy
Associate Degree
3 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x