Chrysler

Chrysler repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Instrument cluster not responding. No lights, door locks…

Instrument cluster not responding...

Instrument cluster not responding. No lights, door locks inoperable and truck will not respond to button.

Mechanic's Assistant: Have you checked the fuses? Have you checked the door switches?

Yep. I was told that everything is checking out fine. Supposedly, it may be a control box or something like that.

Mechanic's Assistant: What is the model/year of your Chrysler?

2009 Chysler 300

Mechanic's Assistant: Are you fixing your 300 yourself? What have you tried so far?

Not fixing myself. Took it to two different shops. Both checked fuses. The lights and locks work with the scanner though

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's it.

Show More
Show Less
Ask Your Own Chrysler Question
Answered in 3 minutes by:
1/17/2018
Steve
Steve, Automotive Expert
Category: Chrysler
Satisfied Customers: 25,934
Experience: Automotive Expert
Verified

hi how can I help you with this? what was your specific question?

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
What could possibly be the issue with the instrument cluster not responding. No lights, door locks and trunk won't open
Customer reply replied 7 months ago
No phone call please
Tim's Auto Repair
Category: Chrysler
Satisfied Customers: 16,247
Experience: Have owned a repair shop for 25 yrs.
Verified

Hi, My name is ***** ***** for the delay.

I will do my best to assist you.

first, lets try something simple,,

Remove both battery cables from the battery, turn on the ignition, touch and hold both the - and the + cables together for 5 seconds, turn off the ignition, then re-install them back to the battery

let me know if this fixed the problem

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
Not near my car at this time

how and when did the problem first begin?

Ask Your Own Chrysler Question

To avoid asking you to do something you’ve already tried, can you tell me what troubleshooting steps you’ve already attempted?

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
It just went out all of a sudden. I exited the vehicle Sunday and attempted to lock the doors and it would not respond. I noticed the lights weren't working and I could not access the trunk

ok..when you get at the car..try this..

Remove both battery cables from the battery, turn on the ignition, touch and hold both the - and the + cables together for 5 seconds, turn off the ignition, then re-install them back to the battery

let me know if this fixed the problem

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
I took it to the repair shop and they ran some tests. Everything checked out ok. However, they noticed the instrument cluster was not responding and recommended changing some sort of module. Quoted price was about 1000. Does this seem plausible.

i would think they are talking about the body control module[bcm]..

yes,,that is possible

Ask Your Own Chrysler Question

but,try the battery cables first like i gave you

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
My battery is in the trunk. Can't access currently. Too dark. I would have to try to access trunk through back seats. Button not working.

hmm

i wold like to see you try this,,becuse this will reset the bcm and everything may start back working

Ask Your Own Chrysler Question

why the negative rating?

Tim's Auto Repair
Category: Chrysler
Satisfied Customers: 16,247
Experience: Have owned a repair shop for 25 yrs.
Verified
Tim's Auto Repair and 87 other Chrysler Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chrysler mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tim's Auto Repair Your Own Question
Tim's Auto Repair
Tim's Auto Repair
Tim's Auto Repair, Mechanic
Category: Chrysler
Satisfied Customers: 16,247
16,247 Satisfied Customers
Experience: Have owned a repair shop for 25 yrs.

Tim's Auto Repair is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

545 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

568 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

956 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

419 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
Locks didn't work properly so we changed the actuator worked
Locks didn't work properly so we changed the actuator worked perfect for a day n now doors don't lock or unlock with button n door says ajar all the time with light on even though it's closed … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
07 sebring, 2.4 auto, replaced battery now trunk release and
07 sebring, 2.4 auto, replaced battery now trunk release and other misc items are not working. Is there a reset?… read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
I have a 2005 chysler pacific and the service immobiler is
Hello, i have a 2005 chysler pacific and the service immobiler is on w everything on the dash lit up and none of the gages working. However, the car still runs. I dont know what is going on? … read more
Pascal Flemming
Pascal Flemming
ASE Certified Auto Technician
Vocational, Technical or Trade School
12 satisfied customers
First crusie went out next dash went out except if you
first crusie went out next dash went out except if you turned key back a little then will not turn over and if it does will not start one more thing dash would go on for 8 sec when you first turn key … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2006 Chrysler 300 limited has lost electrical power to
2006 Chrysler 300 limited has lost electrical power to interior lights, Central panel lights and electrical trunk door lock.… read more
Jon
Jon
37 satisfied customers
Chrysler 300 Touring: I have a 2006 Chrysler 300 Touring 3.5
I have a 2006 Chrysler 300 Touring 3.5 V6 and the trunk release does not work from inside the car or using the remote I have to go through the back seats to open the trunk I took it to a repair shop t… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Chrysler Town & Country LX: I replaced the BCM on a 2001
I replaced the BCM on a 2001 Chrysler Town and Country but the dash lights, speedometer, and power door openers still don't work. What is an alternative fix… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler 300: when I replaced the battery to my 300 v6 2006
when I replaced the battery to my 300 v6 2006 I putting the opposite side and made i short accidentally now the horn,blinkers,power mirrors doesnt work,I checked all front and back fuses and they good… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler Sebring: I have an 04 sebring. 4 door, I recently
I have an 04 sebring. 4 door, I recently took it to a shop to have a new battery put in. When I got my car back, the radio no longer worked but the lights come on on the radio, my trunk button and doo… read more
Expert
Expert
30 satisfied customers
husband jumped car reversed cables, end result replaced battery,altenator,module,
husband jumped car reversed cables, end result replaced battery,altenator,module, power locks still wont work machanic could not find out why… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
92 Chrysler LeBaron: .11 amp when parked..fuses..instrument panel
92 Chrysler LeBaron discharges the battery at .11 amp when parked. Pulled fuses and followed some leads...found that the instrument cluster is the culprit (specifically the "bottom" pin on the black 1… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
trip..lights on the instrument panel when head lights are on though.
i tryed the trip button, got nothing. i do have lights on the instrument panel when head lights are on though.… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler: my brake lights, odometer, gauges, and turn signals to work
My chysler place and another can't get my brake lights, odometer, gauges, and turn signals to work. looking for help.… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler: my speedometer stopped working on the drive home
Where is the fuse for the speedometer on a 06 Chrysler 300? Yesterday my speedometer stopped working on the drive home. Before I take it to a shop I want to check to see if it may be fuse related. Can… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
90 chrysler Imperial: headlamp covers wont come up every time
Hi, I have a 90 chrysler Imperial and a couple of issues have come up just recently. 1. The headlamp covers won't come up every time you turn them on. They both struggle, and after about 5-15 times th… read more
John
John
Vocational, Technical or Trade Scho
1,209 satisfied customers
1990 chry imper...only lights..fuel or speed or odometer..con
I have a 1990 chry Imper. with digital dash, the instrument cluster only lights up for a few secounds after starting, then will not show fuel or speed or odometer, I have changed out the instrument cl… read more
Amedee
Amedee
Chrysler Technician
Vocational, Technical or Trade Scho
956 satisfied customers
2005 Dodge Dakota: a v6, the speedometer, fuel gauge..dash lights
I have a 2005 Dodge Dakota with a v6, the speedometer, fuel gauge, radio and all the dash lights just quit then came back on, has done it a few times today. The truck still starts and runs, I am a pre… read more
ricardo hohl
ricardo hohl
automotive instructor
Associate Degree
1,818 satisfied customers
2007 Chrysler: power locks..car hits 15 mpg its not locking the doors
I have a 2007 Chrysler 300C and I started having problems with the power locks. The remote will unlock the doors, but it will not lock them. Also when I am driving and the car hits 15 MPG its not lock… read more
DODGETECH2875
DODGETECH2875
Vocational, Technical or Trade Scho
1,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x