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My key fob is not recognized when the temperature drops

Customer Question
My key fob is...

My key fob is not recognized when the temperature drops below 25 degrees

Mechanic's Assistant: Have you checked the fob's battery?

Yes, I replaced it and it still doesn't work

Mechanic's Assistant: What is the model/year of your Chrysler?

2014 300s

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I am not doing anything

Submitted: 6 months ago.Category: Chrysler
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Answered in 1 hour by:
1/6/2018
Chrysler Mechanic: Brad, Dealership Technician replied 6 months ago
Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8,262
Experience: 19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Verified
Good afternoonDo you have a spare key to try? Do both keys not work or just one?
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Customer reply replied 6 months ago
I have 2 keys and neither works. Both have new batteries.
Chrysler Mechanic: Brad, Dealership Technician replied 6 months ago
Then it’s most likely not the keys bad but a module or communication error. Have you tried disconnecting the battery for 10min?
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Customer reply replied 6 months ago
Have not disconnected the battery. Will try
Chrysler Mechanic: Brad, Dealership Technician replied 6 months ago

What were the results of the battery disconnect?

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Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8,262
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