Chrysler

Chrysler repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Came out yesterday morning and the radio doesn't work just a…

Customer Question
Came out yesterday morning...

Came out yesterday morning and the radio doesn't work just a white screen the DVD player still works for the movies but no sound will come through because of the radio and the back-up camera is not working because of the radio

Mechanic's Assistant: Is this an aftermarket camera, or did it come with the vehicle?

It came with the vehicle it's a 430 radio for the 2011 Town and Country

Mechanic's Assistant: Are you fixing your Town and Country yourself? What have you tried so far?

All Factory

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I haven't tried anything because I don't know what to do

Submitted: 6 months ago.Category: Chrysler
Show More
Show Less
Ask Your Own Chrysler Question
Answered in 26 minutes by:
1/5/2018
Chrysler Mechanic: Steve, Automotive Expert replied 6 months ago
Steve
Steve, Automotive Expert
Category: Chrysler
Satisfied Customers: 25,814
Experience: Automotive Expert
Verified

hi how can I help you with this? what was your specific question?

Ask Your Own Chrysler Question
Customer reply replied 6 months ago
The question is everything in my vehicle is working perfectly fine came out yesterday morning he radio wouldn't come on it won't play it won't display any of the of the settings or anything it's just a white screen it won't let any sounds come out the speaker it also won't let you see out of the backup cameras the radio is a 430 for a 2011 Town and Country, now the DVD player which is down lower on the dash it will still play the DVDs on the 2 back screens but because of the radio you can't hear any sound for the movies
Chrysler Mechanic: Steve, Automotive Expert replied 6 months ago

Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you

if you have not yet, be sure to check all fuses related to the radio and entertainment system.

if all fuses are good then unfortunately it is a simple failure of the main unit in the dash - not terribly uncommon. you will need to have it replaced - you can likely find a reasonably priced used option on ebay

sorry to have potentially bad news but I trust that my honest and prompt response is appreciated.

Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.

Ask Your Own Chrysler Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chrysler mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve Your Own Question
Steve
Steve
Steve, Automotive Expert
Category: Chrysler
Satisfied Customers: 25,814
25,814 Satisfied Customers
Experience: Automotive Expert

Steve is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

541 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

549 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

948 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

412 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
I know this is not a new question. 2007 Town and Country
Greetings! I know this is not a new question. 2007 Town and Country Ltd. RB1 style radio/cd/dvd. Radio powers up most the time, no sound, dvd player lights flash in sequence, growls about four times. … read more
Vladgmru
Vladgmru
Automotive Electrician
Vocational, Technical or Trade Scho
1,586 satisfied customers
My 6 disc changer has cd stuck and lights are flashing and
My 6 disc changer has cd stuck and lights are flashing and can't eject the cd's what can I do? Going on a road trip tommorow and will need to be able to watch some movies. … read more
Steve
Steve
Automotive Expert
25,814 satisfied customers
I have new software update disc for 2010 Chrysler Town &
I have new software update disc for 2010 Chrysler Town & Country Limited navigation system. It can't read the disc. Plays dvd ok. Software people says it needs to be reset. Navigation, radio, cd playe… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My dvd player. Screen one has sound no picture 2017 town and
screen one has sound no picture 2017 town and country 2016 sorry … read more
Expert
Expert
30 satisfied customers
I just bought a 2005 town and country and the DVD player
I just bought a 2005 town and country and the DVD player isn't there, therefore the radio doesn't work. Does that sound right? … read more
Expert
Expert
30 satisfied customers
My horn suddenly stopped working- and every now and then
Hello: My horn suddenly stopped working- and every now and then will start going off, and I am unable to stop it. Then last week, my side view mirror blind spot "helpers" don't work anymore, and today… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
I have a Chrysler 2011 town and country which does not have
I have a Chrysler 2011 town and country which does not have a 2nd and 3rd row overhead dvd player which I want to install … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I am looking to add another screen to the VES in my 2014
I am looking to add another screen to the VES in my 2014 Town & Country. I have secured the stand alone Blu-ray player and a "2nd Row" monitor that appear to be compatible with the existing "3rd Row" … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Chrysler town and country: need to install a rear entertainment
need to install a rear entertainment console in my 2012 town and country and looking diagrams etc… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler Town and Country: my wife ran the battery for the
my wife ran the battery for the radio/dvd player in my chrysler 2008 town and country. The radio/touchscreen dvd player does not turn on any more. Is there a reset button or did she break the radio?… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler Touring: I recently purchased a 2012 chysler town
I recently purchased a 2012 chysler town and country touring. The van came with the long overhead console, the one with 4 flip down doors. I want to add two DVD flip down monitors. The van does not ha… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
Chrysler Town & Country Limited: We just bought a used
We just bought a used 2007 Chrysler Town & Country van. It has a 6 disc DVD player, but we don't see a DVD screen overhead? How do I know if our van is capable of inserting a screen? Thanks, Jared XXX… read more
Expert
Expert
30 satisfied customers
Need roof mount DVD player to work with Pioneer DEH-6400BT?
What do I need in order for the factory roof mount DVD player in my Chrysler Pacifica to work with a Pioneer DEH-6400BT? The guys at future shop who installed the new deck don't know and think it need… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Chrysler Pacifica Touring: The DVD player in my 06 Pacificia
The DVD player in my 06 Pacificia is having problems. It works fine to watch movie onthe 7" drop down screen but is equipped with wireless headphones. As soon as we turn on the headphones via the remo… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2006 chrysler: dvd player decided to start not working correctly
I have a 2006 Chrysler T&C and the other day the DVD player decided to start not working correctly. We have 6 DVD's in there and it will play only the #6 DVD. It will not eject any of the DVD's and ju… read more
Don - Mo Lurch
Don - Mo Lurch
Aftermarket & Factory Electronics
Vocational, Technical or Trade Scho
541 satisfied customers
2008 Town & Country Touring: battery went dead..jumped..sat..GM
2008 Town & Country Touring Signature edition, battery went dead when key left on over night, jumped and got started everything except the built in DVD player works fine including the sat tv. Wonderin… read more
moparfl
moparfl
Vocational, Technical or Trade Scho
2,958 satisfied customers
2007 Chrysler Town & Country: a built in Navigation system that I
Hi! I have 2 questions about my 2007 Chrysler Town & Country.... I have a built in Navigation system that I cant seem to get working, and I cant program my remote for DVD.… read more
CDJMasterTech
CDJMasterTech
Lead Automotive Technician
High School or GED
813 satisfied customers
2008 Chrysler Town and Country Touring/ Walter P Signature
2008 Chrysler Town and Country Touring/ Walter P Signature Series. Missing remotes and headphones. Where can I purchase these? Do I need two remotes? Is there any way to listen to the DVD player in th… read more
b5demon
b5demon
Automotive Technician
Vocational, Technical or Trade Scho
1,522 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x