Chrysler

Chrysler repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Auto was vandalized. Had to replace the cylinder / key lock…

Customer Question
Auto was vandalized. Had...

Auto was vandalized. Had to replace the cylinder / key lock mechanism. Reused old keys so SKIM codes should be the same. Remote lock/unlock working. 2007 Chrysler Town and Country. Red security light stays on. Starter not turning over. Starter Motor Relay has no gnd good signal from PCM (pin 85).

Mechanic's Assistant: Does the light flash, blink or stay solid? Have you tried to reset the security system?

Stays solid. Have tried to reset the security system by removing negative terminal and shorting it to hot for 30 seconds.

Mechanic's Assistant: Are you fixing your Town and Country yourself? What have you tried so far?

Yes. Doing it myself.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Tried the key reprogramming steps but that assumes you have a third key you want to program. I have only two. Both were working before the damage occurred. I am fairly sure that I carefully reconnected everything including the neutral switch and skim modules.

Submitted: 8 months ago.Category: Chrysler
Show More
Show Less
Ask Your Own Chrysler Question
Customer reply replied 8 months ago
Additional: I am certain that the Starter Motor Relay (SMR) is good, have swapped it with adjacent identical relays, and have successfully bypassed it and activated the starter motor. The problem is in the PCM line labeled STARTER RELAY CONTROL on page 12-23 Haynes Repair Manual "Dodge Caravan Chrysler Voyager & Town & Country 2003 thru 2007" #30013. This line needs to be good to GND to actuate the SMR. Pin 86 of the SMR does go to B+ when the key is turned to crank. Possibilities in most likely order IMO: Reset Security, Reset Security using ODB/Computer Tool, Bad PCM, Other. Instructions to determine exactly which much appreciated.
Customer reply replied 8 months ago
I have searched the internet but have not found a clear, working, certain, and obvious solution.
Customer reply replied 8 months ago
Since replacing the Power Control/Integrated Power Module would be expensive and require reprogramming anyway, this would be a measure of absolute last resort, and only if it could be diagnosed positively as bad.
Customer reply replied 8 months ago
How much longer will I have to wait for an answer? Any estimates?
Answered in 3 hours by:
12/17/2017
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago
David Craig
David Craig, Auto Mechanic
Category: Chrysler
Satisfied Customers: 5,995
Experience: Owner/Mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you, Please allow me a few minutes to review your information. Thank you.

Ask Your Own Chrysler Question
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago

what happens when you try to start? click? multiple clicks? nothing?

Ask Your Own Chrysler Question
Customer reply replied 8 months ago
One in the PCM, two clicks if you count the acuator next to the key cylinder.
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago

is the theft indicator going out when you try to start it?

Ask Your Own Chrysler Question
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago

?

Ask Your Own Chrysler Question
Customer reply replied 8 months ago
When the key is turned to the start position, all indicators including the security (red dot) led go out, or dim. It immediately comes back on and stays lit when switched back to run.
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago

you said the starter relay has no good ground signal from the computer to slot 85 of the relay?

Ask Your Own Chrysler Question
Customer reply replied 8 months ago
That is correct. Pin 85 needs to go to ground to actuate the starter motor relay.
Chrysler Mechanic: David Craig, Auto Mechanic replied 8 months ago

ok, do a continuity test of that wire from the relay to the computer. if the continuity is good, the computer is bad.

Ask Your Own Chrysler Question
Chrysler Mechanic: Robert R, ASE Certified Technician replied 8 months ago
Robert R
Robert R, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 4,859
Experience: 28 years experience, ASE Master Certified, Chrysler Master Certified, Sprinter Van Certified
Verified

Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 30+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.

Do you still need help with this?

If so, please let me know if there was any damage to the "Halo" wiring coil around the key cylinder?

This "Halo" is the receiver for the transponder key, if damaged in any way, the SKIM module will not be able to receive the signal from the key to be able to send the "OK to Start" signal to the PCM...

Keep me posted...

Thank you,

Robert

Ask Your Own Chrysler Question
Customer reply replied 8 months ago
I still do need help. Some additional: since the problem occurred, the ACC relay has been stuck on. Still checking for internal devices/lights that may be on/dimmer, heater, short, ... Also, and more important, code P0513 "Incorrect Key/ Immobilizer" keeps coming up in the Transmission selector display. Any assistance appreciated.
Chrysler Mechanic: Robert R, ASE Certified Technician replied 8 months ago

This P0513 code is making me lean towards damage happening to the skim module. Can you look closely at the skim module and the halo that surrounds the key cylinder and let me know if there is any damage there? --->> Click Here to view <<---

If this halo is damaged in any way, it won't be able to read the key and you WILL get the P0513 code stored, if this is the case you need to replace the SKIM module with a NEW part and take it to your dealer so they can "Marry" the new SKIM module to the vehicle and program your keys. After this is performed, the vehicle will start and run...

Keep me posted and let me know if you have any additional questions...

Thank you,

Robert

Ask Your Own Chrysler Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chrysler mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert R Your Own Question
Robert R
Robert R
Robert R, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 4,859
4,859 Satisfied Customers
Experience: 28 years experience, ASE Master Certified, Chrysler Master Certified, Sprinter Van Certified

Robert R is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

545 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

568 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

956 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

419 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
Car wont start. Has new battery..new starter motor..new cam
Car wont start. Has new battery..new starter motor..new cam and crank sensors. Possible immobilizer or key sensor issue..need to work out what the issue is from here. I havexa 2003 grand voyager (town… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I bought a 2003 Chrysler Town & Country that was missing the
I bought a 2003 Chrysler Town & Country that was missing the ignition cylinder, switch, and SKREEM. I took these parts from a 2002 Chrysler Town & Country parts van. I had a locksmith program a new ke… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,566 satisfied customers
No crank no start. Fuel relay is clicking and pumping, as
yes, fuel relay is clicking and pumping, as you cycle key pcm kicks on everything works, if you hot wire from starter relay it will crank... so im stuck between ignition switch and possible security issue? … read more
David Craig
David Craig
Auto Mechanic
5,995 satisfied customers
2003 Chrysler town and country the skim/skreem is no letting
2003 Chrysler town and country the skim/skreem is no letting the van stay running … read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
Thanks Matt, What is this code number I have heard/read
Thanks Matt, What is this code number I have heard/read about? what does it have to be matched to? Shouldn't the donor loom be suitable if it is also an 03. Does the donor computer need to be reprogra… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
06 town and country no crank no start new pcm JA: Thanks.
came in m y shop not staring when you turn the key i changed the pcm started then kill then nothing … read more
bill
bill
chrysler dodge jeep tech
Vocational, Technical or Trade Scho
458 satisfied customers
I just put in new ecu but my van still won't kick over due
I just put in new ecu but my van still won't kick over due to security alarm … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My name is ***** *****. Have 2004 Chrysler Pacifica with
Customer: My name is ***** *****. Have 2004 Chrysler Pacifica with potential Sentry key issues. Car while driving started flashing security light in dash and lit up several (brake, abs, airbag) lights… read more
Reggie Whiddon
Reggie Whiddon
Shop Foreman
Vocational, Technical or Trade School
157 satisfied customers
Chrysler Town and Country: . I have a 2007 Town and Country.
Hello. I have a 2007 Town and Country. Thinking it has ECM/ PCM issues, but I'm not sure how to check. car would start and shut off after 2 seconds. did this a handfull of times and now it won't even … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chrysler Aspen Limited: No-start on Chrysler Aspen, 2007, 130k
No-start on Chrysler Aspen, 2007, 130k mi. Previously sluggish start, tested batt, tested ok, replaced anyway. Also successfully replaced starter, started much quicker without lag. Shut car off, then … read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
Chrysler T & C: I have a 05 town and country 3.8L. I am
I have a 05 town and country 3.8L. I am not getting any crank. Battery is good, starter is good. I have power on pin 30 of starter relay and ground on 85. When I jump 30-87 starter crank (key in on po… read more
Kevin
Kevin
Owner Kevins Mobile repair
Associate Degree
91 satisfied customers
Chrysler: this chrysler question is worth $25 for a dealer
this chrysler question is worth $25 for a dealer only employeed tech with at least 8 yrs exp in my shop i have a2004 chrysler town and country vin#2C4GP54L34R537002 180K MILES this car is a no start, … read more
Donny
Donny
Associate Degree
712 satisfied customers
2005 town and country no crank condition checked starter
hi 2005 town and country no crank condition checked starter relay got power to 86 when turn key to crank position, checked starter with jumper unit starter turns engine no spark observed, turned key o… read more
Expert
Expert
30 satisfied customers
2000 chrysler: wont crank at all lights and everything come
i have a 2000 chrysler town country 3.8 wont crank at all lights and everything come on and are bright but nothing… read more
Robert R
Robert R
ASE Certified Technician
Vocational, Technical or Trade Scho
4,859 satisfied customers
2006 chrysler: my dads in to the dealership to have it updated
I was told by one of your techs that a 2006 chrysler town and country has had several updates for the transmission controller. I brought my dads in to the dealership to have it updated and was told th… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
2005 Chrysler Town & Country: Mini Van..parked..engine would not crank
We have a 2005 Chrysler Town & Country Mini Van. We backed our van up and parked it. When we got back in the van and tried to start it the engine would not crank. The battery is fully charged. Do thes… read more
CDJMasterTech
CDJMasterTech
Lead Automotive Technician
High School or GED
813 satisfied customers
2003 chrysler: immobilizer..the steering column..anti theft..chip
i plug in the immobilizer under the steering column of the 2003 chrysler t&c and car went into anti theft a will not start. the key has no chip.… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2003 Concorde: is starting and dies after a few seconds..bypass..cars
I have a 2003 Concorde is starting and dies after a few seconds. I am pretty sure me key is fine. I think that my remote starter bypass somehow put the cars computer in to a lockout mode. I have disco… read more
Expert
Expert
30 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x