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I tried to update the software and now the unit just goes…

Customer Question
Hi, I tried to...

Hi, I tried to update the software and now the unit just goes from back and forth between two screens showing Garmin name on one and the world wide info on the other.

Mechanic's Assistant: What is the model/year of your Chrysler?

2013 T & C Touring

Mechanic's Assistant: What year is your Touring?

2013

Mechanic's Assistant: Are you fixing your Touring yourself? What have you tried so far?

I can't do anything because it only goes between the two screens. That is the only thing it does.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I believe the part number is ***** Model RHB 13 or 15, it doesn't stay on the screen long enough to tell.

Submitted: 9 months ago.Category: Chrysler
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Answered in 1 hour by:
11/20/2017
Chrysler Mechanic: john -aka eauto, The Car Guy replied 9 months ago
john -aka eauto
john -aka eauto, The Car Guy
Category: Chrysler
Satisfied Customers: 17,485
Experience: 15 years as a auto tech ASE certified
Verified

can you shut off and restart the update?

Ask Your Own Chrysler Question
Chrysler Mechanic: Brad, Dealership Technician replied 9 months ago
Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8,330
Experience: 19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Verified

Good morning and welcome to JustAnswer!!! My name is ***** ***** I have worked at a Dodge dealership for 19 years and I will do my best to help...

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Customer reply replied 9 months ago
This has been a total waste of time and $16.00.
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