Chrysler

Chrysler repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2012 Chrysler 200 and the top will Close but not…

Customer Question
I have a 2012 Chrysler...
I have a 2012 Chrysler 200 and the top will
Close but not fully saying malfunction. It will not
Fully up or down
Submitted: 7 months ago.Category: Chrysler
Show More
Show Less
Ask Your Own Chrysler Question
Answered in 6 hours by:
10/17/2017
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 7 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23,864
Experience: ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
Verified

Hello and welcome to JustAnswer!

If you're seeing a top malfunction message it is because the power top control module is seeing a component in an incorrect state or is seeing a failure and is setting fault codes. The problem may be a mechanical failure or damage to a component or it could be an electrical issue such as a bad microswitch or wiring issue.

If you don't see any physical damage to components or wiring then a scan tool will need to be used to see what fault codes have set in the PTCM and then testing can be done from there based on the findings.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
No damage but all the dealerships are booked for like 2 weeks. I can't drive the car faster than 50 miles per hour until top is secured . Any thing else you can suggest ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 7 months ago

You can try a battery disconnect to clear fault codes and see if it may work again temporarily but that isn't a repair.

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
The actual car battery ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 7 months ago

Yes.

Ask Your Own Chrysler Question
Customer reply replied 7 months ago
Is it ok to disconnect the positive ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 7 months ago

Yes.

Ask Your Own Chrysler Question
Was this answer helpful?
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23,864
23,864 Satisfied Customers
Experience: ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

527 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

483 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

899 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

373 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
Chrysler 200: chrysler 200 "convertible top malfunction" in
chrysler 200 "convertible top malfunction" in the down position… read more
MoparHeat
MoparHeat
Automotive Technician
Chrysler Certified Specialist
114 satisfied customers
Chrysler 300: My Chrysler(###) ###-####Uconnect Blue tooth screen
My Chrysler(###) ###-####Uconnect Blue tooth screen is stuck on the message "Hands free system loading. Please Wait". How do I fix this without having to take this to the dealer?… read more
Expert
Expert
29 satisfied customers
Chrysler 200: My battery light is on in my 2012 Chrysler 200,
My battery light is on in my 2012 Chrysler 200, I just had to change the battery and alternator this past summer, why is the battery light on I bought both new. Between the cost to replace and labor $… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a Chrysler 200 2011. Battery light is on but car as
I have a Chrysler(###) ###-#### Battery light is on but car as of now still running don't know what that means. If the battery needs to be replaced or what's going on … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
I need the security code for my Chrysler 200. That's it
I need the security code for my Chrysler 200 JA: Okay, I'll connect you to the mechanic to go over that information regarding your Chrysler 300. Before I do, is there anything else you want him to kno… read more
Mopar_Certified
Mopar_Certified
Vocational, Technical or Trade Scho
5 satisfied customers
Chrysler 200, 2011, battery went completely dead (2 y/o) On
Chrysler 200, 2011, battery went completely dead (2 y/o) On charger, turn key on, some of instrument cluster lites come on, "no fuse" signal in odometer spot. Try to start, all goes blank. … read more
Expert
Expert
29 satisfied customers
2015 Chrysler 200 odometer blinking. It's 200 not 300.
it's 200 not 300. Disconnected the battery for a while, it didn't help … read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
Code P0562. No how. 2013 chrysler 200. 200 and nothing, only
200 and nothing, only ignition on/off/on/off/on then got code P 0562 … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Won't start. 2015 200. Got the battery tested it's good. Car
Yes got the battery tested it's good. Car still won't start. The engine light flashes 10 times when Car is in the run position … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
After replacing battery on 2015 chrysler 200, the car is
after replacing battery on 2015 chrysler 200, the car is stuck on neutral, air is blowing hot and on the setting of the feet, lights are all on... may need a reset.. how do i do this? … read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
Changed the battery in my Chrysler 200 and cannot s Access
Changed the battery in my Chrysler 200 and cannot s Access my radio … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,258 satisfied customers
I have a 2014 200. the battery ligh is on. no check engine
i have a 2014 200. the battery ligh is on. no check engine light. but my code reader is pulling a charging system high voltage code and a battery high output code. All the dash light will come on and … read more
rpmdiag
rpmdiag
High school
7,584 satisfied customers
Chrysler 300m Hi Tom, I see that you helped one of the customers
Hi Tom, I see that you helped one of the customers with Chrysler 300M Blend Door Actuator repair. Can you please post real PICTURES of the removal/install process or at least point on real pics where … read more
Mopar_Certified
Mopar_Certified
Vocational, Technical or Trade Scho
5 satisfied customers
How to do a throttle body relearn on a 2012 Chrysler 200
How to do a throttle body relearn on a 2012 Chrysler 200 4cyl… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have a 2011 Chrysler 200 with the V-6. We just replaced the
I have a 2011 Chrysler 200 with the V-6. We just replaced the battery and had the alternator tested. The car started fine for 3 days, then decided to play dead again. This seems to be an issue with a … read more
MoparHeat
MoparHeat
Automotive Technician
Chrysler Certified Specialist
114 satisfied customers
2012 chrysler 200,problem, doorlock and trunk lock actuators
2012 chrysler 200,problem, doorlock and trunk lock actuators do not work. A new battery was installed in the remotes with no success.… read more
Josh
Josh
Lead Technician
High School or GED
1,093 satisfied customers
Chrysler: 2005 Chrysler Crossfire Power top Control Module.
2005 Chrysler Crossfire Power top Control Module. You answered a question about resetting this module several years ago. You said to disconnect the neg battery cable for 20 minutes, then turn the igni… read more
Expert
Expert
29 satisfied customers
Chrysler Voyager: Hi Brad, 02 Chrysler Voyager with current
Hi Brad, 02 Chrysler Voyager with current drain of 800 ma. Hooked up meter and started pulling fuses (under hood driver side next to battery). First fuse I pulled (#14 IOD B+...ignition off drain?) cu… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x