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I have a 2012 Chrysler 200 and the top will Close but not…

Customer Question
I have a 2012 Chrysler...
I have a 2012 Chrysler 200 and the top will
Close but not fully saying malfunction. It will not
Fully up or down
Submitted: 10 months ago.Category: Chrysler
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Answered in 6 hours by:
10/17/2017
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 10 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 24,224
Experience: ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
Verified

Hello and welcome to JustAnswer!

If you're seeing a top malfunction message it is because the power top control module is seeing a component in an incorrect state or is seeing a failure and is setting fault codes. The problem may be a mechanical failure or damage to a component or it could be an electrical issue such as a bad microswitch or wiring issue.

If you don't see any physical damage to components or wiring then a scan tool will need to be used to see what fault codes have set in the PTCM and then testing can be done from there based on the findings.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

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Customer reply replied 10 months ago
No damage but all the dealerships are booked for like 2 weeks. I can't drive the car faster than 50 miles per hour until top is secured . Any thing else you can suggest ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 10 months ago

You can try a battery disconnect to clear fault codes and see if it may work again temporarily but that isn't a repair.

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Customer reply replied 10 months ago
The actual car battery ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 10 months ago

Yes.

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Customer reply replied 10 months ago
Is it ok to disconnect the positive ?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 10 months ago

Yes.

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