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Can't turn ignition on light says deck car is 2091 Sebring.

Customer Question
Can't turn ignition on...

Can't turn ignition on light says deck car is 2091 Sebring

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

No steering is locked upside down key is ok

Mechanic's Assistant: What year is your Sebring?

2001

Mechanic's Assistant: Are you fixing your Sebring yourself? What have you tried so far?

Tried turning the wheel it's being towed to my home now

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Love this car, just bought it from the original owner 2 months ago

Submitted: 7 months ago.Category: Chrysler
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Answered in 1 minute by:
9/28/2017
Chrysler Mechanic: Pete, Technician replied 7 months ago
Pete
Pete, Technician
Category: Chrysler
Satisfied Customers: 32,184
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Is the key turning in the ignition at all with this issue here?

Let me know,thanks Pete

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Customer reply replied 7 months ago
the key won't turn. It does have an alarm so I have to unlock 2 times. Did all that. Steering wheel is locked upside down car being towed to my home now
Customer reply replied 7 months ago
No car is not here yet
Customer reply replied 7 months ago
Should I log back on once it gets here?
Chrysler Mechanic: Pete, Technician replied 7 months ago

Yes if you can come back when it gets there this may help.But try this first.Try turning and holding the steering wheel hard in each direction while turning the key to see if it then turns and starts.If this does not work or is tried let me know so we can continue here.

Thanks Pete

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Customer reply replied 7 months ago
Thanks
Chrysler Mechanic: Pete, Technician replied 7 months ago

Your welcome

Let me know when your ready so we can continue.

Thanks Pete

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Pete
Pete
Pete, Technician
Category: Chrysler
Satisfied Customers: 32,184
32,184 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

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