Chrysler Repair Questions? Ask a Mechanic for Answers ASAP
Hi, my name is ***** ***** Iw ill assist you
Is there a way that you could provide the vin number of your vehicle?
You and I will get connected by a third party...the system is saying that there was a payment failure so you may have entered your card information incorrectly
Yes, I am sorry. I am doing some research on your particular system setup
I have not seen this one before, no
Is the parking brake actually stuck and applied, or is the light simply on but the car will move freely?
ok, give me a few moments and I will talk with one of my chrysler buddies and see what he thinks while I am researching your system
I'm sorry, I can't call without the system connecting it, it's against the rules
If you go under the shifter housing, in the storage area that is open to both sides near the floor board, there is an access cover. It can be popped out with a key or a screw driver very easily. There is a lever with a red pull tab on it, and it will disengage the parking brake
There will be further diagnostics that need to be done if the parking brake sticks again, but you will be able to get it out of the parking mode using the lever until you can take it to a shop. Good luck and don't forget to leave me a positive rating!
Is there any thing else that you tried?
Have you checked to make sure that all of your doors and the trunk are completely closed? This can stop the parking brake from disengaging if one is open
Please be patient
There is a reset I am trying to get together the procedure for
Nothing changes when you push the parking brake button, correct?
oh, I didn't realize that it was flashing. Ok, you have a code in the body control module that is not allowing it to disengage. I assume that you don't have a way to read the code so I will have you clear it out by raising the hood and disconnecting the battery for approximately one minute and then reconnecting. You only need to remove one battery cable from the battery, not both.
If there is an underlying concern, it may happen again. This will only reset it for the time being, but ultimately if the problem reoccurs you will need to have the codes read so that the problem can be identified. This vehicle (as I am sure you already know) is heavily controlled by electronic modules (computers) and it is almost impossible to know the area from which a problem is generated without being able to scan for the codes.
However, if there was simply a set of conditions that were met that put it into a "lock" mode, and those conditions are not reproduced again, it may not be that there is an actual problem, it could have been a "fluke"
You are more than welcome! Good luck
let me know if you run into any other trouble or have any questions after this. Our message box will not be closed until you close it, even after you rate my service.