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Rear dvd screen black. Need to remove housing to get to

Customer Question
Rear dvd screen black...

Rear dvd screen black. Need to remove housing to get to connectors

Mechanic's Assistant: What is the model/year of your Chrysler?

2014 Town and Country

Mechanic's Assistant: Are you fixing your Town and Country yourself? What have you tried so far?

Yes. Tried to remove screws which does losen the housing but it is still stuck in the frame. Also tried to gently pry edges to get loose

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

What do you need to know?

Submitted: 11 months ago.Category: Chrysler
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Provide Diagrams, Manuals, or Instructions. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 hours by:
9/10/2017
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 24,206
Experience: ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
Verified

Hello and welcome to JustAnswer!

The overhead console assembly is removed to remove one of the DVD screens or access the wiring.

Using a trim stick, the trim bezel at each end of the console is removed. The wiring can be unplugged, and removing the bezel will expose the four 10mm bolts that hold the assembly to the roof. With a helper supporting the console remove these bolts and then it can be lowered from the roof.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

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sprinkles08
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Category: Chrysler
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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