How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23115
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
9825021
Type Your Chrysler Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Have a 2008 Chrysler Sebring 2 door convertible that is

Customer Question

Have a 2008 Chrysler Sebring 2 door convertible that is totaly out of sync
We started the lower the roof and the Torneau mechanics started as expected but once the Top Cover latches released everything stalled and the TOP indicator came on.
We cannot Latch the Top and return the Torneau to its start position.The dealership was not helpful, and as an Electronic /Hardware engineer I am keen to solve the puzzle.Can you provide me support docs etc to work on this?
The dealer claimed the PTCM is "fried", the Pump Moter is fried and.....If I had the circuit schema to/from the PTCM, I should be able make discrete testing of the Micro Switches and Pump etc.Looking forward to a prompt response
Submitted: 1 month ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 month ago.

Hello and welcome to JustAnswer!

There are may possible causes for the top not working and it will require some testing to determine what is wrong. IF it stopped abruptly it is because the PTCM has failed or it has seen a component in an incorrect state and is purposely preventing operation. A full capability scan tool will be necessary to begin diagnosis.

Does the PTCM communicate?

If so, what fault codes are set?