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Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23115
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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The key fob won't unlock the door or start the car.

Customer Question

the key fob won't unlock the door or start the car. completely random. even replaced the battery
JA: Have you checked the fob's battery?
Customer: yes we replaced the battery. flipped it over to make sure we put it in right too, tried both sides
JA: What is the model/year of your Chrysler?
Customer: 2015 chrysler 200
JA: Are you fixing your 300 yourself? What have you tried so far?
Customer: just replaced the battery
JA: Anything else you want the mechanic to know before I connect you?
Customer: the panic alarm is going off how can we stop it
Submitted: 2 months ago.
Category: Chrysler
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 months ago.
Expert:  sprinkles08 replied 2 months ago.

Hello and welcome to JustAnswer!

There are quite a few things that could be going on and it may require a scan tool to diagnose and repair the issue.

The most likely cause would be the key itself. Have you tried the second key to see if the symptoms were the same?