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Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8063
Experience:  19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
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My Auto-Leveling HID Headlamps are aimed too high, 2017

Customer Question

My Auto-Leveling HID Headlamps are aimed too high
JA: What is the model/year of your Chrysler?
Customer: 2017 Chrysler 300S
JA: Are you fixing your 300C yourself? What have you tried so far?
Customer: I would prefer to, don't care for the dealer here. Nothing
JA: Anything else you want the mechanic to know before I connect you?
Customer: The car only has 2500 miles.
Submitted: 2 months ago.
Category: Chrysler
Expert:  Brad replied 2 months ago.
Good afternoonSince it's still under warranty I would bring it into us(dealership) to be adjusted. Are you wanting to adjust them yourself?
Customer: replied 2 months ago.
I am wanting to adjust them myself if possible.
Expert:  Brad replied 2 months ago.
Do you still need help?
Expert:  Brad replied 2 months ago.
I see that you have got a refund already and I have barely asked one question.
Customer: replied 2 months ago.
I requested a refund because I stated initially that I did not want to take the car to the dealer and that is what was suggested immediately.
Expert:  Brad replied 2 months ago.

Here is how to do it yourself.

My goal is to provide you with excellent service – if you need anymore help, please reply back. I am happy to address any follow-up questions you may have. Thank you for your business and I hope to work with you again soon!

Customer: replied 2 months ago.
Thank you.
I will try this and report back.
Expert:  Brad replied 2 months ago.

My goal is to provide you with excellent service – if you need anymore help, please reply back. I am happy to address any follow-up questions you may have. Thank you for your business and I hope to work with you again soon!

Expert:  Brad replied 2 months ago.

Do you still need help?