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Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 7954
Experience:  19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
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Cold air on passenger side with heat on. Replac d bot

Customer Question

Cold air on passenger side with heat on. Replac d bot replaced both actuators
JA: Have you checked the coolant level? Have you checked for a leak in the radiator?
Customer: Yes coolant is fine no leak
JA: What is the model/year of your Chrysler?
Customer: 2012 200
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Replaced actuators reset by taking neg off
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Chrysler
Expert:  Brad replied 7 months ago.

Good afternoon and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

The first step in a heater temperature issue is to see if you have a coolant flow or HVAC issue.. To do that you need to get the engine to operating temperature and feel both heatercore lines going thru the firewall to see if they are both equally hot. If both are equally hot and you can't hold our hand on the hoses then you have a HVAC internal issue meaning your blend door is likely bad.. If you can hold the lines and one is hotter than the other then you have a coolant flow issue and I would first disconnect the heater core lines and flush the heater core out with a garden hose in both directions until it flows the same either way then reconnect the rubber lines and re-test..

Glad I could help and I would greatly appreciate a positive rating so I get credit for helping. You can still ask follow up questions after the rating..

I hope this helps you and in the future feel free to request me for all your Chrysler-Dodge-Jeep needs..

Have a great day,


Expert:  Brad replied 7 months ago.

I see you haven't rated yet which means I have not been credited for helping. Don't forget to honor your good faith deposit by rating my assistance..

Thank you and have a great day,