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Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems
Category: Chrysler
Satisfied Customers: 3432
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles .
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The problem I have is that I try to use my key fobe but it

Customer Question

The problem I have is that I try to use my key fobe but it is notworking. Then when I put the key in the ignition it then sets of the alarm - so I thought it was a key fobe issue. But the other interesting thing is that there is a ticking sound coming from the fuse box - without the engine being on and the key being in the ignition
JA: Have you checked the manual yet? Most vehicles have two fuse panels.
Customer: It is the right hand fuse box - and the manual doesn't give any info - even in the FAQ section
JA: What is the model/year of your Chrysler?
Customer: Chrysler Grand Voyager - 2008
JA: Are you fixing your Voyager yourself? What have you tried so far?
Customer: Want to try and fix it myself - did just buy a new battery for fobe and that not working. But just wanted to know how to try and working out what the issue is
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nope - think that is all the info
Submitted: 7 months ago.
Category: Chrysler
Expert:  Chad Farhat replied 7 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 7 months ago.

hey how are you

1- The Vehicle battery has 12 volts on it , can you check

2- Sound the alarm is triggered on . if the key fob in battery died it will loose sync with car.

Try this below procedure after you make sure you have 12 volt on the battery

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 7 months ago.
Hi Chad - tried your suggestion - but this hasn't worked. As soon as re-connected the battery - the high frequency ticking started again from the 'IPM and Relay Fuse' black box . Then completed the above procedure and again the car will not start when putting the keys into the ignition and the alarm goes off
Customer: replied 7 months ago.
Definitely normally do no hear this ticking - so reckon this has got to be the symptom of the issue
Expert:  Chad Farhat replied 7 months ago.

please can you check starter relay , I sent you location

it is in the TIPM( Totally integrated power module ) if relay is good ,usualyh that module is the issue , but testing will be needed

a factory scanner can communicate with tipm to test it

Expert:  Chad Farhat replied 7 months ago.

Please let me know if you need anything else on it, just reply back and we will continue

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Thank You
Chad Farhat
ASE Certified Technician

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