We are having an issue with the brakes
and it appears there was maybe a recall?
JA: How many miles are on the car? Are these the orignial brakes?
Customer: It's got fairly high mileage (between 150 and 200
) and I am not sure what's been replaced as we've only had it for a year or so. We did replace the brake pads, but the pedal will catch for a second then go all the way to the floor.
JA: What is the model/year of your Chrysler?
Customer: It's a 1991 New Yorker Fifth Avenue
JA: Are you fixing your Fifth Avenue yourself? What have you tried so far?
Customer: Haven't tried much yet, was going to check the fluid but then saw information on a recall of the master cylinders or something. I'm probably not fixing it myself, and I have mechanics in my family but I was hoping to figure out the problem in case it's something simple.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think that's everything