How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22688
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
9825021
Type Your Chrysler Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

2008 top opens in first stage, then stops

Customer Question

2008 top opens in first stage, then stops
Submitted: 11 months ago.
Category: Chrysler
Expert:  sprinkles08 replied 11 months ago.

Hello and welcome to JustAnswer!

There are several things that can prevent the top from opening. The problem could be a mechanical failure preventing movement of a component. It could be a hydraulic issue such as a bad pump or low fluid. The problem may be electrical, if the power top control module doesn't see all components in the correct state during operation then it will stop operation. A scan tool may be necessary to diagnose the problem.

What message are you seeing on the instrument cluster regarding the top at the time it stops moving?

Customer: replied 11 months ago.
No message at all
Expert:  sprinkles08 replied 11 months ago.

You'll see a message about the top's operation no matter what if it's operating or you're attempting to operate it. Can you check to see what it's showing?

Customer: replied 11 months ago.
It just openned... Weve been trying for 4 days
Customer: replied 11 months ago.
Not the top went uo but trunk oortion wont close
Customer: replied 11 months ago.
Can u call me pkease
Expert:  sprinkles08 replied 11 months ago.

I'm unable to talk on the phone but can continue here as necessary.

What message are you seeing on the instrument luster when trying to close it?

Customer: replied 11 months ago.
Top
Expert:  sprinkles08 replied 11 months ago.

It looks like your post was cut off.

Customer: replied 11 months ago.
Whats post?
Customer: replied 11 months ago.
My daughter put a bin in the trunk. The cradle was up and she put it not on the cradle but begind and broke obe of the pins which hold it in place. We were able to fix the pin and everything seems in place. Is there some tyoe of censor she could had messed up?
Expert:  sprinkles08 replied 11 months ago.

I asked what message you were seeing on the instrument luster when attempting to close it and your post simply said 'top'. What is the rest of the message?

Customer: replied 11 months ago.
Thats it. Just says. Top
Expert:  sprinkles08 replied 11 months ago.

It won't just say top unless the instrument cluster display has also failed. It will say top malfunction or top in operation.

Customer: replied 11 months ago.
Just checked again...it just says. TOP
Customer: replied 11 months ago.
It said done when i ihad to re open it in order to get the trunk down
Expert:  sprinkles08 replied 11 months ago.

Was it the cargo divider that you were describing being broken?

Customer: replied 11 months ago.
When u unfold the cargo theres a pin on each side which holds it up in place. One of those were cracked so we put a dowl in it so it was sturdy. Does that make sense?
Expert:  sprinkles08 replied 11 months ago.

That's the cargo divider. If it's not correctly in place during operation then the top will stop moving. This is something you're going to want to check.

Further than that, if no mechanical problems can be seen you're going to need a scan tool capable of reading fault codes and monitoring data in the power top control module to begin further diagnosis.

Customer: replied 11 months ago.
K
Expert:  sprinkles08 replied 11 months ago.

Good luck with your repair!

Customer: replied 11 months ago.
Thanks
Expert:  sprinkles08 replied 11 months ago.

You're welcome!

Related Chrysler Questions