Chrysler Repair Questions? Ask a Mechanic for Answers ASAP
The liftgate lock solenoid has most likely failed. You will need to remove the gate trim panel to access the solenoid. You can use a test light or volt meter to verify that you are getting power to the lock solenoid when pressing the lock button. If you have power, replace the solenoid. If not you may have broken wires in the bellows boot on the top of the gate in the jam.
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