the top on my 2010 closes, but it won't lock. It won't go down either.
JA: What is the model of your '10 Chrysler?
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: The message says "the top is not closed." Then it "goes to malfunction" message. Right now, I have 2 c clamps holding it shut. I've checked to make sure the trunk is locked and there is nthing in the way.
JA: How many miles are on the car? Has this ever happened before?
Customer: 103,000 and no, it's never happened before. My daughter had the car and she was driving on the freeway when the top started to open. She held down the lfet side and stopped the car.
JA: Anything else you think the mechanic should know?
Customer: Nothing I can think of.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.