How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris Your Own Question
Chris, Technician
Category: Chrysler
Satisfied Customers: 13757
Experience:  30 years certified Chrysler technician, smog license Certified Master Technician
Type Your Chrysler Question Here...
Chris is online now
A new question is answered every 9 seconds

My van was locked and when I try to unlocked with the Fob I

Customer Question

Hi, my van was locked and when I try to unlocked with the Fob I accidentally try to open before was unlocked, after that I put the FOB in to turn the engine on and the van have no energy, nothing on the dashboard, only a red dot. Is a 2012 Town & Country Touring
JA: Sometimes things that you think will be really complicated end up being easy to fix with Chrysler. The Chrysler Mechanic I'm going to connect you with knows all the tricks and shortcuts. Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: I open the fuse box and it had a sound, I pull the M36 I think that was and the sound stop
JA: Is there anything else the Chrysler Mechanic should be aware of about your Chrysler?
Customer: No it was ok
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Chrysler
Expert:  Chris replied 1 year ago.

Hello, my name is ***** ***** I will be happy to help you out today. Do you have another key to try?


Customer: replied 1 year ago.
No, we lost the other one
Expert:  Chris replied 1 year ago.

Ok you may need a new key, but try this first: disconnect the negative battery cable for 2 minutes and then reconnect it. See if it will start.