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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22822
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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I have a 2011 Chrysler 200 hard top with trunk stuck light

Customer Question

I have a 2011 Chrysler 200 hard top with trunk stuck light shows malfunction
JA: Thanks. Can you give me any more details about your issue?
Customer: Top goes up and down but trunk freezes before closing
JA: OK got it. Last thing — Chrysler Mechanics generally expect a deposit of about $16 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Chrysler
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  sprinkles08 replied 1 year ago.
Hello and welcome to JustAnswer!Your problem may be mechanical, hydraulic or electrical. A component may not be able to physically move correctly, the power top control module may be stopping operation due to an incorrect input, or if you still hear the pump running then it may be a hydraulic issue.If you're seeing a malfunction message on the instrument cluster then it shouldn't be a hydraulic issue.Did this start after an accident, any work that was done, etc?
Customer: replied 1 year ago.
No use very spare ran car though wash yesterday, problem started about three hours later. Mechanic says it's a wire ring harnes
Expert:  sprinkles08 replied 1 year ago.
It's very possible that there is a wiring issue.Do you know what fault codes are setting in the power top control module?You've had the problem diagnosed by a shop?