How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23118
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
Type Your Chrysler Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

2011chrysler 200 convertible. Trunk opens, package

Customer Question

***** ***** 2011chrysler 200 convertible. Trunk opens, package tray moves forward and the malfunction light comes on seems like windshield locks wont work
JA: Thanks. Can you give me any more details about your issue?
Customer: top only opens part way
JA: OK got it. Last thing — Chrysler Mechanics generally expect a deposit of about $16 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 year ago.
Hello and welcome to JustAnswer!If the trunk and tonneau move but the header does not unlatch then the problem may be with the header motor but it could also be a microswitch, wiring, or mechanical issue that's causing the power top control module to stop operation because it doesn't think one or more components are in the correct state.Did the problem start after a repair, jump start, accident, etc?