How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22670
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
Type Your Chrysler Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

My name is ***** *****. Is there a safety to prevent top

Customer Question

Hi. My name is ***** *****. Is there a safety to prevent top from going all the way down? I forgot I had an empty box in trunk and tried to put top down. ( I know I wasn't supposed to have anything there, it was just an empty box). Anyway the top started to go down, and stopped when it hit the box. Now it starts to open, but stops right before the top starts folding. Help!!
JA: Thanks. Can you give me any more details about your issue?
Customer: It unlatches, starts to go up and back, then stops
JA: OK got it. Last thing — Chrysler Mechanics generally expect a deposit of about $16 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 year ago.
Hello and welcome to JustAnswer!No vehicle information was posted with the question but I'm assuming you have a 2007 or later Sebring or 200. If that's the case then the protection between the top and items in the trunk is the cargo divider. There is a switch in one side where the cargo divider installs and prevents the top from moving if the divider is not in place. If items are in front of the divider or the divider isn't being used (something holding the switch closed) then mechanical damage will be done to the top if it hits something when opening.What year and model is the vehicle?
Customer: replied 1 year ago.
Expert:  sprinkles08 replied 1 year ago.
What model is the vehicle?
Customer: replied 1 year ago.
2008 sebring convertable
Expert:  sprinkles08 replied 1 year ago.
Does the tonneau move correctly?
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Sorry answers will be sporatic as I am at work
Expert:  sprinkles08 replied 1 year ago.
Do you still hear the pump running when the top stops moving?What message are you seeing on the instrument cluster?