How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Aftermarket & Factory Electronics
Category: Chrysler
Satisfied Customers: 522
Experience:  Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years
Type Your Chrysler Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

My chrysler 06 town and country was involved in accident and

Customer Question

my chrysler 06 town and country was involved in accident and both air bags driver side steering wheel and knee were deployed. I replaced them but air bag
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Chrysler. The Chrysler Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: light is on . computer shows that occupant classification module active , diagnostic code. where its located and what does it mean
JA: It's good that it's giving you information about the problem. The Chrysler Mechanic will know what to do. Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: just have replaced air bags
JA: Is there anything else the Chrysler Mechanic should be aware of about your Chrysler?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the fully-refundable deposit now. While you're filling out that form, I'll tell the Chrysler Mechanic about your situation and connect you two.
Submitted: 1 year ago.
Category: Chrysler
Expert:  bill replied 1 year ago.

we need to know the EXACT code the occupant classification module is setting, what your tool is giving you is that there is a code does it give the code number and/or description?

Customer: replied 1 year ago.
no code or other discription
Expert:  bill replied 1 year ago.

what are you using for a reader, if the light is on there HAS to be a code, your particular reader may not be able to read them

Customer: replied 1 year ago.
where is this unit i mean OCM is located ?
Customer: replied 1 year ago.
where is the OCM unit located ?
Expert:  bill replied 1 year ago.

sorry i am at work i just was able to read the email, the ocm os under the dash behind the center console, BUT unless the ocm is setting an internal failure code it likely is NOT the problem, you need to get the EXACT code the ocm is setting, and you cannot use a used one as they are programmed to your vin and cannot be reprogrammed