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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23004
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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Changed ignition cylinder, because key was not turning

Customer Question

Changed ignition cylinder, because key was not turning properly. key works now, radio does not work now unless I push in on key deeper into locking mechanism.
Same thing happened with Windows going up and down, but wiggled key and they work?
Under the steering column there is a harness with about six pins. Does that have anything to do with this problematic?
It's a 2002 base model.
Submitted: 1 year ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

It sounds as if you may have a bad ignition switch or broken ignition switch actuator pin. The actuator goes between the lock cylinder and the switch. They will sometimes break where they engage the ignition switch and then it won't fully turn the switch.

Was the ignition switch removed or just the lock cylinder?

Expert:  sprinkles08 replied 1 year ago.

Re reading your post it looks like you may have replaced the actuator also. Did you replace this as well as the lock cylinder?

Customer: replied 1 year ago.
I replaced acuator also, replaced it all then issue with windows started.
Should I re-install the entire system? Or is there a way to back track or diagnos the current issye?
Expert:  sprinkles08 replied 1 year ago.

It's possible that an ignition switch or connection problem started coincidentally but there may have been an installation issue.

If you remove the ignition switch and turn the switch using a screwdriver does everything power up normally?

Customer: replied 1 year ago.
will check this during dsylight. Will fet back you, Thank you
SSgt Thomas Matteo, retired
Combat Wounded Disabled Veteran
Expert:  sprinkles08 replied 1 year ago.

Sounds great.

Thank you for your service!