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My convertible top is not working, where can I get it fixed?

Customer Question
I live in Houston, TX...
My convertible top is not working, where can I get it fixed? I live in Houston, TX
Submitted: 2 years ago.Category: Chrysler
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Answered in 8 hours by:
2/14/2016
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 24,212
Experience: ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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Hello and welcome to JustAnswer!

You could have a convertible top repaired at most any shop. Any dealer would be able to do the work, most independent shops and body shops would also be perfectly capable and willing. Some modern tops though are controlled by modules which some independent or body shops may not have a scan tool that will communicate with it.

What year and model is the car?

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Customer reply replied 2 years ago
2008 Chrysler Sebring
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

What problem are you having with it?

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Customer reply replied 2 years ago
It only go down 1/4 of the way
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

Does the pump continue to run when the top stops?

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Customer reply replied 2 years ago
No
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

Are you seeing a warning message on the instrument cluster when it stops then?

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Customer reply replied 2 years ago
Nope, the windows go all the way down, it attempts to open but stops less than 1/4 down, can you give me an estimated cost to repair?
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

Cost to repair it will depend on what is wrong. If the pump stops running then the module is stopping operation because of something it's seeing. The module watches a series of microswitches to know the state of each component during operation. In your case it's most likely seeing a switch in an incorrect state either due to mechanical failure, wiring, or a failed microswitch. This is something that a dealer may need to diagnose as many shops won't have the proper scan tool. If it's a switch failure then the cost to diagnose and repair it will probably be in the $2-300 range.

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Customer reply replied 2 years ago
That's not bad depending on that being wrong with it. I know Chrysler dealership charger $200 just to see what's wrong with it
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

They would most likely charge .5 to 1 hour of labor to diagnose the issue, some shops have a one hour minimum charge. Some will diagnose an issue for free if you allow them to do the repair, it just depends on their policy.

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Customer reply replied 2 years ago
Thanks for all your help Happy Valentines day
Chrysler Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

You're welcome and good luck with your car!

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