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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22672
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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New blower motor installed on Chrysler 2011t&c minivan after

Customer Question

New blower motor installed on Chrysler 2011t&c minivan after which my Sirius factory installed radio cuts out almost continuously. Am/fm and other unit functions (gps, etc) function normally.
Problem noted first time tuned to Sirius rhe next day after above work completed by dealer.
Submitted: 1 year ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If you're losing satellite radio it could be the antenna, the antenna cable, or an internal issue in the radio. The first step in diagnosing the problem would really be to see if any antenna related codes are setting in the radio.

If the antenna circuit is broken then it will set a fault code and you should lose signal and control of the volume. It may not allow you to change channels at that time either. Is this what you're seeing happen?

Have you tried a battery disconnect?

Customer: replied 1 year ago.
Battery disconnect tried. Did not change anything. Getting acquire signal message intermittently.
Customer: replied 1 year ago.
Am I correct that the actual satellite radio unit is housed in the left rear side panel?
Expert:  sprinkles08 replied 1 year ago.

There isn't a separate satellite receiver, the components are the radio, antenna and antenna cable. What will need to be done is use a test antenna and cable to determine where the failure is in the cable, antenna itself or the radio.

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