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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22989
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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We have a 2006 Chrysler 300c with the navigation system by

Customer Question

Customer: My name is Gerry. We have a 2006 Chrysler 300c with the navigation system by Alpine. The system is saying there is an error and to insert disc but the disc is in there but we can't figure out how to get the it out. We were trying to figure out a simple task of how to change the time. The navigation manual doesn't tell you how to get the disc out. Actually it doesn't tell you squat. So we would appreciate your help and we may have other questions as well once we get into it.
JA: Thanks. Can you give me any more details about your issue?
Customer: How do you remove the navigation disc?
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Submitted: 1 year ago.
Category: Chrysler
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If the disc is actually in place yet the radio is saying that it is not in place then you have an internal failure in the radio. It wasn't uncommon for these to either say a disc wasn't present or was unreadable when a known good disc was in. This is a hardware failure in the radio.

One thing you can do is a battery disconnect, remove the IOD fuse or unplug the radio. Once in a while a radio will lock up electronically and come back with a power cycle. If this doesn't work then the radio will either need to be replaced or sent out to a repair facility such as United Radio.