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I have a friend who has some problems with her 2007 Chrysler

Customer Question
I have a young friend...
I have a young friend who has some problems with her 2007 Chrysler Pacifica. These are the issues and prices she is being charged are they exorbitant or sound just about right. Replace two engine mounts & two Transmission mounts $790.00. Replace 6 plugs
and wires for $248.59. Replace a belt for $115.49
Submitted: 2 years ago.Category: Chrysler
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Answered in 10 minutes by:
11/25/2015
Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago
Jared D
Jared D, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 2,062
Experience: Shop Supervisor at County Fleet
Verified

That seems a little high on the mounts, but it's tough to say exactly without knowing which mounts are being replaced. Here is the page from the labor book on mounts.

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Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

That's about $50 high on the plugs. Here is the labor sheet. It shows 1.1 hours. Which means assuming a labor rate of 110 per hour that she is being charged $21 per plug and boot. That's a lot.

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Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

The belt price is pretty normal. Most shops don't go by book rate, they just have a flat rate for belts and anywhere from $89-$119 is pretty typical.

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Customer reply replied 2 years ago
Do you have a cost sheet for plugs that go along with that hourly rate? and is that a rate to replace one or all six. and again does 1.1 mean 1.1 hours? and does 0.4 mean 40 minutes?
Customer reply replied 2 years ago
The spark plug replacement they called tuneup. Will that help you price it better?
Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

That rate listed is to replace all six plugs. The cost of the plugs depends on the brand of plug used and the markup that the shop charges. The plugs should cost about 9.99 per plug with a typical markup. The plug wires should be about $50 for the set. So I guess in reality the 248.59 isn't terrible for a spark plug replacement, if they replaced the plugs and wires. A tune up isn't what it used to be, so spark plugs and wires is really all that gets replaced in a tune up anymore.

Labor rates are listed in tenths of an hour so the .4 means 24 minutes (.4x60).

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Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

Let me know if you need any more help.

Please don't forget to rate. They don't pay us if we don't get a positive rating.

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Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

Let me know if you need additional information. I would love to help if you still need assistance.

Don't forget to rate. We don't get paid if we don't get a positive rating.

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Chrysler Mechanic: Jared D, ASE Certified Technician replied 2 years ago

Please let me know if you need additional info.

Also, don't forget to rate. They don't pay us if we don't get a positive rating.

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Jared D
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