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SuperDave, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1491
Experience:  over 16 years experience
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I just bought a 2014 town and country But I can't get into

Customer Question

I just bought a 2014 town and country
But I can't get into it. I told them that
A condition of the sale was that I needed
To have them put in a step. They installed
Running boards, but I still can't get in.
It's a certified pre owned. My first payment
Is due next week, but I still can't get in it.
I don't know what to do. Do u have a solution?
Submitted: 1 year ago.
Category: Chrysler
Customer: replied 1 year ago.
I'm mobility challenged, but I'm not in a
Wheelchair. I use a rolling walker. I found
Out about chairs that lift up into drivers
Seat; however I'm over the weight limit. I can't lift my leg very high
Expert:  SuperDave replied 1 year ago.

How long have you owned the van?

Customer: replied 1 year ago.
I bought it Oct 2, 2015. They kept it for 3
Wks cuz they were supposed to be putting
In a step do I could get in. Then when they
Called me to get it, I still couldn't get in it.
The dealership has just cut me loose and
Told me its my problem. I have called all
Around to disabled places that do conversions,etc. I called off road companies. I was sent to a iron works place but they told me they couldn't do it.
Expert:  SuperDave replied 1 year ago.

It sounds like you need an attorney rather than a mechanic.I am sure there have been some laws broken by this dealer.