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My 2013 Chrysler Town & Country minivan makes a weird noise

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when the steering wheel is...
My 2013 Chrysler Town & Country minivan makes a weird noise when the steering wheel is turned in either direction. Tonight, I had my wife turn the steering wheel while stationary (not moving) and it made the same noise which to mean means it isn't a wheel bearing or anything like that. It also sounds like it's coming from in front of the dash / under the hood and not in the vicinity of the front wheels.
Submitted: 2 years ago.Category: Chrysler
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Answered in 2 minutes by:
10/7/2015
Chrysler Mechanic: Brad, Dealership Technician replied 2 years ago
Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8,088
Experience: 19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)
Verified

Good evening and welcome to JustAnswer!!

Can you do me a favor and have your wife turn the steering wheel all the way when it makes the noise and tell me if the belt tensioner is bouncing...

Talk soon,

Brad

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Customer reply replied 2 years ago
Hi Brad... I can do that... I assume I have to open the hood while she turns it... what am I looking for? I don't know what the belt tensioner is?
Chrysler Mechanic: Brad, Dealership Technician replied 2 years ago

Thanks for the reply...

You will need to remove the belt plastic shield so you can see it but see the attached , it's #8. See if it's bouncing back and forth when she turns the wheel... If it does I would suggest replacing the belt and tensioner to correct your noise issues..

Glad I could help, and thank you for the positive rating.

Brad

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Brad
Brad
Brad, Dealership Technician
Category: Chrysler
Satisfied Customers: 8,088
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Experience: 19 Yrs Chrysler/Dodge Technician..ASE Master Certified(L-1)

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