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sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 23109
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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Hard top is stuck about 2/3 down.

Customer Question

Hard top is stuck about 2/3 down.
Submitted: 2 years ago.
Category: Chrysler
Expert:  sprinkles08 replied 2 years ago.

Hello and welcome to JustAnswer!

There are a handful of things that you could have going on. The issue may be a mechanical issue with a component binding, it could be low on fluid due to a hydraulic leak, it could be the pump motor itself, the power top control module, wiring, or it could be a microswitch issue. If the PTCM doesn't see all switches in the correct state during operation it will prevent the top from moving.

Do you still hear the pump running when the top isn't moving?

What message do you see on the instrument cluster when pressing the switch?