Chrysler Repair Questions? Ask a Mechanic for Answers ASAP
Evening, working at the Dodge dealership..... I can tell you that the problem with the radio is internal. The main clue is that none of the buttons function. Its an older radio that has no other external control module that would have any affect on its operation. Being that it comes on means that both 12 volt power supplies are good as well as the ground. This then means the problem is internal. The repair is replacement of the radio. There is nothing you can do to repair this radio your self. When we come across an issue with this style radio.....a company contracted thru Chrysler does the repairs and exchange units are shipped out when the vehicle is still under warranty. Being that the vehicle is 10 years old....used replacements can be found on places such as EBAY. Depending on the exact unit....prices can vary from $40.00 to around $150.00.