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sprinkles08
sprinkles08, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 22993
Experience:  ASE Master & Advanced level certified, Chrysler Master Certified, Trans and Hybrid Specialist
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Chrysler town and country: liftgate on 2014 Chrysler town and

Customer Question

liftgate on 2014 Chrysler town and country is open and lock mechanism will not unlock to allow gate to shut
Submitted: 2 years ago.
Category: Chrysler
Expert:  sprinkles08 replied 2 years ago.
Hello and welcome to JustAnswer! It sounds as if the latch pawl has been rotated to the closed position while the liftgate is open. Just releasing the liftgate won't usually allow the pawl to rotate back to the open position on it's own. What will need to be done is insert a screwdriver into the latch in the area behind the pawl where the striker would be when closed. While releasing the liftgate as you normally would, use a screwdriver to help move the pawl by prying outward, the pawl will pop to the open position and then you can close the liftgate.