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I have a 2008 T&C. When I press the button to open

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Hello, I have a 2008...
Hello, I have a 2008 T&C. When I press the button to open the tailgate lift door it beeps 2x's and releases but that is it. I am unable to lift the door open from that point. When I press the button again it beeps 2x's and latches back securely. I thought that it might be the shock cylinders, but I am unable to lift the door open at all.
Submitted: 3 years ago.Category: Chrysler
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Answered in 3 hours by:
5/30/2015
Chrysler Mechanic: Chad, Lead Master Tech replied 3 years ago
Chad
Chad, Lead Master Tech
Category: Chrysler
Satisfied Customers: 1,114
Experience: Electrical master,Diesel Specialist,Lead tech/ shop foreman
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Customer reply replied 3 years ago
I need to get back with you a little later if that is OK
Chrysler Mechanic: Chad, Lead Master Tech replied 3 years ago
Yes that will be fine. Just let me know when you have time.
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Customer reply replied 3 years ago
OK, Thanks
Chrysler Mechanic: Chad, Lead Master Tech replied 3 years ago
Just post back here when you return
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Customer reply replied 3 years ago
I don't need assistance. The door was not opening as the vinyl strip on the bumper was bowed up causing the door to hang up.
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