Chrysler

Chrysler Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Chrysler
This answer was rated:

Chrysler Town & Country wont start

My 2005 Town & Country...
My 2005 Town & Country won't start. When I try to strart it, the kights come on, but no dash indicators. The battery is charged.  Te first time  tried to start it,it ran for about 1 seconds and then stopped.  I tried a few more times and it started but then stopped.  After tha, it would not even attempt to turn over, but yet the headlites would come on as soon as the key was turned.  The radio and interior lites come on, but the door locks and power windows do not work.
Show More
Show Less
Ask Your Own Chrysler Question
Answered in 8 minutes by:
11/13/2011
Scott
Scott, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1,638
Experience: ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models
Verified

Scott :

Hello, My name is XXXXX XXXXX I will gladly assist you with your vehicle concern.

Scott :

Looking at the above diagram, you will see a Yellow/Gray and a Red wire at the starter. The Yl/Gray wire is the feed to the solenoid to energize the starter. It should have battery voltage when the ignition switch is turned to start.

Scott :

The big red wire should be HOT {batt voltage} at all times.

Scott :

What needs to be done first, is the voltage needs to be verified at both locations. If you get voltage, the starter is most likely going to be bad. If you are missing voltage, you will need to back track on that leg.

Customer:

Why would my headlites come on as soon as I try to start the car? I have the headlite switch off.

Scott :

do the lamps energize w/ key on, or when cranking?

Customer:

The energize as soon as I turn on the key.

Scott :

Not knowing your sub model, do you have auto lamps.

Customer:

No. I also don't get any dash lite indicators when I try to start the van.

Scott :

Also with Key on?

Customer:

I just went out to try to start it again. When I turn the key I get no sound or indication that electrons are going to the starter. The headlites come on, even with the switch off, the radio comes on, but no dash indicator lites.

Scott :

o.k. one moment

Scott :

In the under hood fuse block {Integrated Control Module} check Fuse 24, 20 amp for voltage on both sides.

Customer:

OK. One moment.

Scott :

This powers the BCM and the Instrument cluster

Customer:

Is this the 20 amp "12V OUT IGN OR BATT" fuse? The fuse box cover doesn't number the fuses.

Customer:

See my comment above.

Customer:

I'm confused. So which fuse is the "integrated Control module"/

Scott :

The fuse and relay block is called the I.C.M.

Customer:

I see it in your diagram, but whee is it on the image of the fuse box that you sent me a few minutes ago?

Scott :

Looking at the diagram with relation to the ICM, fuse 24 is almost to the lower left corner.

Full Size Image

Customer:

OK. I'll go check it, but on my cover it is labeled ""HZD LP".

Scott :

I would not surprise me in the least that Chry had either screw up the diagram or the cover.

Customer:

I have now checked every fuse in the fuse module and the are good.

Scott :

all have power?

Scott :

Looking good, and power at either side with key on makes a big difference.

Customer:

As near as I can tell, there is power.

Scott :

Test lamp, meter?

Customer:

Test lamp.

Scott :

O.K. Go to the starter and verify the voltage at the Yellow Gray when in start position and hot all the time on the big red battery feed at the starter. From there we will work back.

Customer:

Will do. Will be back. I should mention that the horn honks!!!

Scott :

WAIT!

Scott :

When does the horn honk?

Customer:

Nothing at the starter. Here's another strange thing. When I turn on the headlite switch with the ignition switch off, the lites do not come on, but th bell to tell me they are on starts to ring.

Customer:

The horn honks whenever I push on it, even with the key out of the switch.

Scott :

Do you have another key? If so, lock and unlock the door using the key, and see if the vehicle starts. It sounds like you have an SKREES issue.

Customer:

Let me try it. When I use the hi-tech key, I ca't lock the doors with it, nor can I open up any of the sliding doors with this key. Be right back.

Customer:

You nailed it, Man!!! I took a regular key (with no electronics in it) and locked and unlocked the door about 6 times. When I put the regular hi-tech key in, the dash lites came on and it started!!1 Now I have a "check engine" lite but that is probably due to all the problems I had with the SKREES, right?

Scott :

The Horn was the ticket. Information is an important thing. You will need to either go to a shop that is capable of dealing with this system or the dealer. My shop has the Snap On MODIS, and our software allows us to work on these, but you will have to get deeper on this system, and only a compatible scanner will do it.

Customer:

Thanks alot. How do I get an extra $20 to you?

Scott :

I will garantee you that you had a SKREES failure event, and that is why the lamp is on.

Scott :

There is a bonus in the drop down menue... or so I was told.

Customer:

So if I click on the "Accept" box, I will get that option?

Scott :

I have never been on your end, but that is what Just Answer has told me.

Let me thank you in advance for the Accept and the bonus. It is greatly appreciated during these tough times.

Customer:

Thaks, Scott. Again, you nailed it!!!

Scott
Scott, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1,638
Experience: ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models
Verified
Scott and 87 other Chrysler Specialists are ready to help you
Ask your own question now
Ask Scott Your Own Question
Scott
Scott
Scott, ASE Certified Technician
Category: Chrysler
Satisfied Customers: 1,638
1,638 Satisfied Customers
Experience: ASE Certified 0ver 25 years. Dealership, independant experience Bubmer to Bumper all makes/models

Scott is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

527 satisfied customers

Cert. Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Chris (aka - Moose)

Chris (aka - Moose)

Technician

483 satisfied customers

16 years of experience

Paul M ASE Master

Paul M ASE Master

ASE Master Tech

118 satisfied customers

ASE Master Tech 20+ Years

Ivan

Ivan

ASE Certified Master Technician

56 satisfied customers

ASE Master Tech w/ 20+ years in the field. Self employed for 9 years. Member of AUTOLAB radio show.

Amedee

Amedee

Chrysler Technician

899 satisfied customers

ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector

Jerry

Jerry

Master Mechanic

696 satisfied customers

ASE Master tech. 30+ years mechanic, shop forman, service manager

Ron

Ron

ASE Certified Technician

373 satisfied customers

#@ years in the Automotive repair field.

< Previous | Next >

Related Chrysler Questions
2007 Pacifica, Battery tests good 12.4V, ground to engine is
2007 Pacifica, Battery tests good 12.4V, ground to engine is good, new battery terminals. Car will turn over weakly then clicks. I tied to jump from other vehicles with the same weak turnover and no s… read more
jim
jim
Vocational, Technical or Trade Scho
1,317 satisfied customers
Had a dead battery. now spoiler stays up will go down, put a
had a dead battery . now spoiler stays up will go down , put a new battery in . is there a fuse blown ?… read more
Mike S.
Mike S.
Vocational, Technical or Trade Scho
7,532 satisfied customers
Wont start after installing new battery. I cleaned the
I cleaned the terminals and the battery is new today … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,396 satisfied customers
My 3016 Chrysler 300 will not start, battery is fully
My 3016 Chrysler 300 will not start, battery is fully charged and block heater is plugged in … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
483 satisfied customers
We jump started it and replaced the battery - now it will
we jump started it and replaced the battery - now it will not start - turning the ignition switch has no effect on starter … read more
Mechanic01
Mechanic01
1,672 satisfied customers
Car would not start. Went to auto zone, they tested battery
went to auto zone, they tested battery and alternator … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,396 satisfied customers
Will not charge. New alternator new battery new pigtail at
Will not charge. New alternator new battery new pigtail at alternator … read more
Mechanic01
Mechanic01
1,672 satisfied customers
It will not start, it is not the battery. Battery new, it
It will not start, it is not the battery. Battery new, it clicks, when trying to start, and is pulling juice from battery. Alternator, wanting to know how many hours to replace alternator? … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
158 satisfied customers
Battery was completely dead. Starter turns but won't fire
Battery was completely dead . Starter turns but won't fire with a jump … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,410 satisfied customers
The car will not jump start battery drains setting reads
The car will not jump start battery drains setting reads check TPM … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
483 satisfied customers
Tried to start, sounds like dead battery, but battery is ok.
Tried to start, sounds like dead battery, but battery is ok. Also dash now shows"service park assist system" … read more
BOBBYSS
BOBBYSS
Automotive Repair/Damage Investigator
Associate Degree
14,524 satisfied customers
I just changed the battery but my car cranks but will not
Hi I just changed the battery but my car cranks but will not start … read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
4,591 satisfied customers
I had my battery replaced and the people that put it in
I had my battery replaced and the people that put it in hooked it up backwards. Then they started my car, my horn, lights, and windshield wipers went crazy. It blew my alternator but I replaced it and… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
4,498 satisfied customers
My battery is completely dead but I cannot get into the
my battery is completely dead but I cannot get into the trunk of my 2005 chrysler 300 c to replace it. none of the buttons work, either in the car on on the key chain. How can I get into the trunk?… read more
sprinkles08
sprinkles08
Technician
High School or GED
17,399 satisfied customers
New battery drained overnight to almost nothing. Tested with
Yes tested with meter. It isnt leaking fluid, there must be a parasitic drain … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
483 satisfied customers
I changed the battery to day and the power locks are not
I changed the battery to day and the power locks are not working and there is no power to the heating/AC controller. it is a 2006 Town and country … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,410 satisfied customers
My wife drove the car to work with the battery light on by
my wife drove the car to work with the battery light on by the time she got there the the abs and trac light was on as well. I drove to her work 30 miles away and checked voltage at battery jump post … read more
JOHN aka Eauto
JOHN aka Eauto
self employed
High School or GED
10,348 satisfied customers
It wont start. It's not the battery. Possibly the alternator
It wont start. It's not the battery. Possibly the alternator or starter. Suggestions as to where to take a Chrysler 2004 Crossfire in San Rafael CA? … read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
269 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x