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We were driving down the highway and it just stopped it was…

Customer Question
We were driving down...

We were driving down the highway and it just stopped it was showing a change fuel filter message

Mechanic's Assistant: Is the fuel filter an external one, or is it inside the tank?

It cranks but doesnt turn on

Mechanic's Assistant: What is the model/year of your Chevy?

Its a 2015 chevrolet silverado duramax

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

Nothing yet just stopped a leak from the bottom of tje fuel filter

Submitted: 2 months ago.Category: Chevy
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Answered in 4 minutes by:
5/28/2018
Chevy Mechanic: Ivan Alvarez,
 replied 2 months ago
Ivan Alvarez
Category: Chevy
Satisfied Customers: 208
Experience: lead technician at Performance Tire and Automotive
Verified

H​ave you tried priming fuel system?

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Customer reply replied 2 months ago
How is that
Customer reply replied 2 months ago
Its our first diesel truck and we just got it a couple weeks ago
Customer reply replied 2 months ago
Ok we will try that
Customer reply replied 2 months ago
It was leaking diesel from the bottom of the fuel filter
Customer reply replied 2 months ago
We tried that but the valve in the bottom is not working when we push on top and releases air diesel comes out drom the bottom of the filter
Chevy Mechanic: Ivan Alvarez,
 replied 2 months ago

O​k then that will need to be replaced. If it leaks diesel the system will not prime up and will not start. There should not be any diesel leaking from the bottom. Just double check valve is tight. It screws on and of. Clock wise to tighten.

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Customer reply replied 2 months ago
Yeah i guess its broken because it wont tighten just keeps turning
Customer reply replied 2 months ago
Is there a risk to keep in mind when changing a fuel filter by myself
Chevy Mechanic: Ivan Alvarez,
 replied 2 months ago

T​hat might be covered under some kind of warranty. I would double check with the place you got the truck at. No its just one sensor to unplug and it screws on and off.

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Customer reply replied 2 months ago
Ok well were far from any dealer services to get towed so were going to do it if we find an auto parts open today
Customer reply replied 2 months ago
When we put in the new filter do i need to fill it up with diesel
Chevy Mechanic: Ivan Alvarez,
 replied 2 months ago

You don't have to but it would speed up the priming process.

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Chevy Mechanic: Ivan Alvarez,
 replied 2 months ago

Hello just wondering if you got your truck running again?

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