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Car went dead no power, checked battery that is good. How do…

Customer Question
Car went dead no...

Car went dead no power, checked battery that is good. How do I start the car with the key, no where to put the key in

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

There is nothing, when we thought it was the battery and started to charge it , the horn ,locks everything was going off

Mechanic's Assistant: What is the model/year of your Chevy?

Impala Liz 2015

Mechanic's Assistant: Are you fixing your Impala yourself? What have you tried so far?

Just the battery, I thought about trying to manually start it but where there is no where

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

It’s a LTZ

Submitted: 4 months ago.Category: Chevy
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Answered in 54 minutes by:
3/18/2018
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 4 months ago
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
Experience: GM Grand Master Technician 2007. 14 years experience.
Verified

Hello there, I am Cam.

I am Licensed technician at a GM dealership with more than 16 years experience. 
Like you, I am a user of this website and as such, any billing questions should be sent to customer service.

I ask that you please provide details and communicate with me so we can make your experience here worth 5 stars! I am around most days but not every minute of every day. If you reply while I am offline, I will respond when I am next online. 

I am reviewing your request and will post in a moment.

Can I ask how you determined your battery was good? What tool or method? Many can give a false positive, even boosting is not a confirmation that it is good.

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GM Tech (Cam)
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Satisfied Customers: 15,659
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Experience: GM Grand Master Technician 2007. 14 years experience.

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