Chevy

Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

They key is sticking in the ignition...sometimes it won't…

Customer Question
Hi, they key is...

Hi, they key is sticking in the ignition...sometimes it won't turn all the way to the off position so the key won't come out. Sometimes I put the key in to start the truck and it won't turn far enough to start the engine. This is a problem...I am either stuck, unable to start my engine, or I have to leave the truck with the key in it and in a position where it will drain the battery. I know this is a problem with the Colorado. I want to know Chevy has determined the cause and has notified dealers how to fix it.

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

I cannot turn the steering wheel. The key is not damaged. I have tried using my spare key and the same thing happens.

Mechanic's Assistant: What is the model/year of your Chevy?

2016 Chevy Colorado Duramax Diesel

Mechanic's Assistant: Are you fixing your Colorado yourself? What have you tried so far?

I went to the store and was unable to get the key out of the ignition, so I started it and drove to the dealership. One of the mechanics spent 5 minutes wiggling the shift lever and pushing the button in and out and finally it released.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

It stuck today when I was trying to start the truck, so obviously it wasn't related to the shifter (or it would have gotten stuck when I parked). I had to call my so to come and get me as I was away from home. He says he forced the key into the on position with sheer muscle, but I think there must be some sensor that is shorting or something.

Submitted: 5 months ago.Category: Chevy
Show More
Show Less
Ask Your Own Chevy Question
Answered in 10 minutes by:
3/12/2018
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 5 months ago
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
Experience: GM Grand Master Technician 2007. 14 years experience.
Verified

Hello there, I am Cam.

I am Licensed technician at a GM dealership with more than 16 years experience. 
Like you, I am a user of this website and as such, any billing questions should be sent to customer service.

I ask that you please provide details and communicate with me so we can make your experience here worth 5 stars! I am around most days but not every minute of every day. If you reply while I am offline, I will respond when I am next online. 

I am reviewing your request and will post in a moment.

What is your VIN?

Ask Your Own Chevy Question
Customer reply replied 5 months ago
1gcptde15g1222116
Customer reply replied 5 months ago
No, I don't want to call you...I don't want to pay 26 dollars, or even 5 dollars for you to tell me what is wrong with my 2016 40,000 dollar vehicle. I want this problem fixed and my dealer doesn't know how to do it, so I'm asking you
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 5 months ago

Sorry then, I won't be able to help you. The nature of this site is to offer assistance for pay, and if you are not wanting to pay, then I will send you over to customer service where they can assist you with a refund.

Have a good day.

Ask Your Own Chevy Question
Customer reply replied 5 months ago
Thanks...I will never buy another Chevy/GM vehicle
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chevy mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
15,659 Satisfied Customers
Experience: GM Grand Master Technician 2007. 14 years experience.

GM Tech (Cam) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money.

Todd LRochester NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

GM Tech (Cam)

GM Tech (Cam)

Chevy Technician

15,659 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Gary

Gary

Chevy Technician

9,642 satisfied customers

15 years GM master tech

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

8,884 satisfied customers

Have owned a repair shop for 25 yrs.

Dave Nova

Dave Nova

Chevrolet Technician

7,092 satisfied customers

ASE Master Certification. GM World Class Certification

John

John

Master A.S.E Automotive technician

4,071 satisfied customers

A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician

Don - Mo Lurch

Don - Mo Lurch

Auto Mech / Electronics

2,953 satisfied customers

Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

Ron Z.

Ron Z.

- Chevy Tech -

2,836 satisfied customers

18+yrs experience. State Inspector and Chevy Diagnostics

< Previous | Next >

Related Chevy Questions
Abs fault light is on and the truck wont start. Brake system
I am stuck away from home and trying to get it started. … read more
Jerry Newton
Jerry Newton
Vocational, Technical or Trade Scho
2,066 satisfied customers
2016 Colorado won't shut off, tried the phone remote start
tried the phone remote start and shut off...tried with the key fob...tried with the key multiple times with and without the door open … read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
Chevrolet Silverado: I've got a '91 C-1500 5.7 Auto with til
I've got a '91 C-1500 5.7 Auto with tilt steering. I've been experiencing problems turning the key - sometimes have to wiggle it to get it to turn to on/start position. Recently, after driving the key… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Chevrolet Colorado Z71 LS: My 2006 Chevy Colorado will not
My 2006 Chevy Colorado will not start sometimes. I can wait exactly 10 minutes and it will start with no problem. What could be causing this?… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
2005 colorado: chev..pickup..the vehicle wont start..disconnected
I will ask this question again.My 2005 colorado chev pickup has a problrm with the downlock system-often the vehicle won't start after sitting awhile and after exiting the vehicle and using the remote… read more
Michael Moore
Michael Moore
Team leader, bumper to bumper tech.
Associate Degree
1,323 satisfied customers
2003 Chevy trailblazer: clock was off like it lost power..couple times
I have a 2003 Chevy trailblazer. I was acting weird for my dad it wouldnt start but everything else in the truck worked. He brought it back to me after it started and the clock was off like it lost po… read more
Gary
Gary
Chevy Technician
Vocational, Technical or Trade Scho
9,642 satisfied customers
2007 Chevy Aveo: wont shift..park, and none..electronics..my battery
I have a 2007 Chevy Aveo that will start and idle, but won't shift gears. Furthermore, the key is stuck in the ignition while in park, and none of my electronics work. Is this a feature to notify me t… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
2007 chevy colorado: the truck will not crank..security light
my work truck is a 2007 chevy colorado. sometimes, when you turn the key to start it, the starter turns but the truck will not crank. whenever this happens, the security light blinks. if the light is … read more
Joel
Joel
GM Journeyman technician
Associate Degree
1,230 satisfied customers
2005 Chevy Colorado: 4 cylinder, 47,000 miles on it..alarm system
My son has a 2005 Chevy Colorado, 4 cylinder, 47,000 miles on it. Several times now he has gone to start it after it being locked with the alarm system it won't start. The truck turns over but won't s… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
1993 Chevy: Z71..Silverado..rotate..the ignition switch with the key
1993 Chevy Z71 Silverado Pick Up -- The Key is stuck in the Ignition switch in the run position. I'm unable to rotate the key to the off position to remove the key. I have removed the ignition switch … read more
Josh
Josh
GM Technician
High School or GED
42 satisfied customers
1997 Chevy Cavalier: key and steering wheel..down hard...Any
My 1997 Chevy Cavalier,the ignition won't turn.The wheels are straight,I tried rocking it and wiggling the key and steering wheel and holding the brake down hard,but nothing works.Any suggestions.Than… read more
phil
phil
High School or GED
235 satisfied customers
2000 Silverado 1500: intermittent..it runs great..Occasionally..clutch
My 2000 Silverado 1500 has intermittent ignition problems. The battery voltage is fine and when it starts it runs great. Occasionally, it will not even crank and behaves as if the clutch is not depres… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
2001 Chevy Venture: steering wheel..the driver seat the other day
My 2001 Chevy Venture has a locked ignition and steering wheel. My 2 year old climbed into the driver seat the other day and was turned the wheel and my 7 year old was attempting to turn the car on fo… read more
scottyfum
scottyfum
Vocational, Technical or Trade Scho
80 satisfied customers
2001 impala: Gear shift is in park, steering column..spare key
I have a 2001 impala. The ignition seems to be locked (can''t turn the key) I have had no problems before. Gear shift is in park, steering column is not locked, have tried using the spare key, and a l… read more
Joel
Joel
GM Journeyman technician
Associate Degree
1,230 satisfied customers
Chevy Cavalier: start my..key wont turn..key to keep the car running
When I try and start my sisters 94' Chevy Cavalier the key won't turn. It may even get stuck int he ignition sometimes, and if you get it started you have to hold the key to keep the car running. What… read more
Bob
Bob
Vocational, Technical or Trade Scho
2,784 satisfied customers
2006 Colorado: keys..a slim jim and it worked , but I dont recall how
2006 Colorado, just locked my keys inside! How do I open with a slim jim? I did it about 6 months ago and used a slim jim and it worked , but I don't recall how!… read more
Mcgruder73
Mcgruder73
Auto Technician
Associate Degree
2002 Chevy: The mileage odometer works..puddle..light goes
We have a 2002 Chevy 2500HD Duramax with around 75,000. The mileage odometer works but does not light up. Sometimes when my husband goes through water puddle it will light up temporarily and then the … read more
Mcgruder73
Mcgruder73
Auto Technician
Associate Degree
2005 CHEVY COLORADO: KEYLESS ENTRY..I UNLOCKED IT, THE TRUCK STARTED
I HAVE A 2005 CHEVY COLORADO AND I LOCKED MY TRUCK WITH MY KEYLESS ENTRY. I LEFT MY KEYS INSIDE THE HOUSE, AND I USED A SPARE KEY TO OPEN MY TRUCK. WHEN I UNLOCKED IT, THE TRUCK STARTED TO HONK UNTIL … read more
Bill
Bill
GM Master Technician
Associate Degree
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x