Chevy

Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a 2009 tahoe and the onstar redlight is on also the…

I have a 2009...

I have a 2009 tahoe and the onstar redlight is on also the bluebutton will not work.. is there anything i can do before taking it in to be looked at

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

Rearview mirror left side green right side red

Mechanic's Assistant: Are you fixing your Tahoe yourself? What have you tried so far?

I havent tried anything a just purchased it so i called onstar to start service but they told me since blue button isnt working id have to have it serviced

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thats all please and thanks

Show More
Show Less
Ask Your Own Chevy Question
Answered in 16 minutes by:
3/10/2018
Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 427
Experience: Chevrolet Technician
Verified

Hello, my name is***** to just Answer! I will be assisting you with your vehicle questions today.

Ask Your Own Chevy Question
Customer reply replied 4 months ago
morning todd
Customer reply replied 4 months ago
no

The only thing you could try is disconnecting the negative cable from the battery for 2-5 mins. This may or may not work. When the red light is on like that this indicates a fault with the onstar system and would have to be taken to the dealer for diagnosis

Ask Your Own Chevy Question

Ignore pop ups for phone calls that is the site pushing that and not me

Ask Your Own Chevy Question
Customer reply replied 4 months ago
oh ok thanks for your help

You're welcome. I would ask that you leave me a 5 Star rating for providing you with your answer and i will be available for follow up questions you may have

Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 427
Experience: Chevrolet Technician
Verified
Todd Audette and 87 other Chevy Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chevy mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Todd Audette Your Own Question
Todd Audette
Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 427
427 Satisfied Customers
Experience: Chevrolet Technician

Todd Audette is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money.

Todd LRochester NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

GM Tech (Cam)

GM Tech (Cam)

Chevy Technician

15,659 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Gary

Gary

Chevy Technician

9,621 satisfied customers

15 years GM master tech

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

8,884 satisfied customers

Have owned a repair shop for 25 yrs.

Dave Nova

Dave Nova

Chevrolet Technician

7,092 satisfied customers

ASE Master Certification. GM World Class Certification

John

John

Master A.S.E Automotive technician

4,071 satisfied customers

A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician

Don - Mo Lurch

Don - Mo Lurch

Auto Mech / Electronics

2,948 satisfied customers

Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

Ron Z.

Ron Z.

- Chevy Tech -

2,822 satisfied customers

18+yrs experience. State Inspector and Chevy Diagnostics

< Previous | Next >

Related Chevy Questions
My onstar has a light for power but a red light for
My onstar has a green light for power but a red light for communication. I can not call the vehicle phone but can call out from the vehicle. … read more
Marvin the Mechanic
Marvin the Mechanic
87 satisfied customers
I am a 2005 Tahoe and my onstar system does not work, do I
I am a 2005 Tahoe and my onstar system does not work, do I have fuses that need to be replaced.... If onstar system needs to be replaced, can I have this done? Is it very expensive?… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
Chevrolet Suburban 1500 LT: I have a 2011 Chevy Suburban just
I have a 2011 Chevy Suburban just purchased. I have been trying to pair Bluetooth but have been unable to "ready" response. The infotainment head unit otherwise works fine. On Star is completely non-r… read more
Bill
Bill
Foreman/Team Leader
Vocational, Technical or Trade Scho
1,775 satisfied customers
Chevrolet Tahoe LTZ: I have a 2009 Chevy Tahoe LTZ and have
I have a 2009 Chevy Tahoe LTZ and have recently had an issue with my On Star/Bluetooth/Radio. After having my battery go dead and a jump start thereafter, I noticed that my On Star light has gone from… read more
Joel
Joel
GM Journeyman technician
Associate Degree
1,603 satisfied customers
2005 silverado 2500: my steering wheel work, but none..steering column
I just purchased a used 2005 silverado 2500 crewcab. The ONSTAR button on my steering wheel work, but none of the ONSTAR buttons on the rearview mirror. The compas and temp do work and I checked for l… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
Classic: my onstar green power lights..fuse Located..2007 silverado
All ready have a question in regarding my onstar green power lights, which will not come on and I cannot locate a fuse for them. Where is the fuse Located?? 2007 silverado classic.… read more
Aran
Aran
Technician
Associate Degree
596 satisfied customers
Chevrolet Tahoe: I recently installed a OEM GM Nav unit in
I recently installed a OEM GM Nav unit in my 2009 Tahoe (with Bose). After a lot of headaches I finally have most of the funcitons to work. My onstar works fine, and the blue tooth works only if you d… read more
Don - Mo Lurch
Don - Mo Lurch
Auto Mech / Electronics
Vocational, Technical or Trade Scho
2,948 satisfied customers
2008 chevy malibu: My green light on my onstar does not work
My green light on my onstar does not work. No connection. I have a 2008 chevy malibu. I have checked the fuses. Do you know where I could look to see if a possible wiring problem. Do you have any wiri… read more
Hal
Hal
owner/service tech
Vocational, Technical or Trade Scho
924 satisfied customers
2009 Chevy Cobalt: status light for onstar stays..onboard..circuit
I have a 2009 Chevy Cobalt LT2. It has OnStar and Bluetooth. I have had the VCIM switched out twice due to issues, and now the status light for OnStar stays red and OnStar says the Mr. Goodwrench onbo… read more
Scott
Scott
GM Master Technician
Bachelor\u0027s Degree
433 satisfied customers
2006 Chevrolet: Crew Cab..My onstar will not connect
I have 2006 Chevrolet Silverado Crew Cab. My onstar will not connect. I do not get any voice prompts at all. I can push the blue button twice and it will say phone on the radio display and then it wil… read more
Wicked Wrench
Wicked Wrench
Automotive Technology Instructor
Associate Degree
458 satisfied customers
Compass: the connector schematic and pin out for a mirror..silverado
would like to know the connector schematic and pin out for a mirror/compass from a silverado 2001 with the part # XXXXX… read more
BigBlock434
BigBlock434
Technician
High School or GED
288 satisfied customers
Tahoe: a standard mirror now the passenger air bag light comes on
my onstar was taken out of 03 tahoe and was replaced with a standard mirror now the passenger air bag light comes on can i shut this light off… read more
Travis
Travis
Vocational, Technical or Trade Scho
979 satisfied customers
I want to place phone calls using my Onstar equipment. As I
I want to place phone calls using my Onstar equipment. As I am at Brazil I need to locate where is the SIM card so I can change to a Brazilian one. My car is a GMC Acadia SLT 2008… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
2003 chevrolet tahoe z71: compass..the rear view mirror..illuminate
I have a 2003 cheverolet tahoe z71 and the temperature and compas display on the rear view mirror started fading and now don't illuminate at all. What's the fix? Thanks… read more
Travis
Travis
Vocational, Technical or Trade Scho
979 satisfied customers
GM: Module..Mirror..part number..VINs are from a 2009 Chevy Malibu
I am looking for the GM part numbers for the following items: 1G1ZJ577694186274, I'm looking for the Communication Interface Module (CIM), Bluetooth antenna that's attached to it, 4 button Onstar Rear… read more
Daniel Jones
Daniel Jones
High School Diploma
476 satisfied customers
2000 chevy blazer: the rearview auto mirror works..stays
i just purchased a used 2000 chevy blazer and do not know how the rearview auto mirror works. it stays dark all the time and has several buttons on it.… read more
John
John
Master A.S.E Automotive technician
2 YEARS COLLEGE
4,071 satisfied customers
1999 TAHOE LS: I hear is clicking when trying ti adjust the up/down.
I have a 1999 TAHOE LS with power outside mirrows. I am unable to adjust the up/down on the left mirrow. All I hear is clicking when trying ti adjust the up/down. How do I access the part to repair/re… read more
Bob
Bob
Vocational, Technical or Trade Scho
2,784 satisfied customers
tahoe: rearview mirror..my 03..onstar...me I need to have it programed
I need to replace the rearview mirror on my 03 tahoe. It has onstar. I have the mirror but someone told me I need to have it programed. There are instructions in the owners manual for programing the c… read more
Don - Mo Lurch
Don - Mo Lurch
Auto Mech / Electronics
Vocational, Technical or Trade Scho
2,948 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x