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Runs terrible,no power is it possible that i might have

Customer Question
Runs terrible,no power is...

Runs terrible,no power is it possible that i might have installed the new catalytic converter in backwards?

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

Consistent

Mechanic's Assistant: What is the make/model/year of your car?

2002 chevy astro van

Mechanic's Assistant: Are you fixing your Astro yourself? What have you tried so far?

Iv'e done a complete tune up installing new spark plugs,wires rotor and cap, a new catalytic converter cleaned the o2 sensors in an ulttrasonic cleaning machine

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I can think of

Submitted: 4 months ago.Category: Chevy
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Answered in 8 minutes by:
1/15/2018
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago
AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 27,788
Experience: ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

Thank you for your question. My name isCustomerand I will be happy to assist you today. I am reviewing the details now.

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Is the check engine light on?

Are there any codes in the computer?

Are you looking for some possible causes?

Would you be willing to speak on the phone?

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Customer reply replied 4 months ago
the check engine light is on
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Got it

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Would you like some information to check for plugged exhaust?

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Customer reply replied 4 months ago
I'm just trying to get information why this vehicle is still running poorly
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Sounds good. I can provide you with some possible causes.

Would you like to know how to check for plugged exhaust?

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Customer reply replied 4 months ago
Iv'e replaced the exhaust system.
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Ok.

Have you checked the fuel pressure?

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

If not, that is your next step

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Customer reply replied 4 months ago
no
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Ok, that is your next step. Maybe the fuel pump is getting weak causing this issue.

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Customer reply replied 4 months ago
When I pull one of the o2 sensor it will run and drive but it runs really rough.
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

May I get the code or codes stored in the computer?

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Customer reply replied 4 months ago
do i need to have them read at an auto parts store to get them?
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

yes

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Customer reply replied 4 months ago
I got charged $19 for a phone call I never made .. how do I get that back?
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

I don't do the billing sir.

We are still working on the issue.

Did you get the codes read from the computer like we discussed?

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