Chevy

Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2018 Chev EquinoxLt,On 12-23-17 Doors unableto

Customer Question
I have a 2018...

I have a 2018 Chev EquinoxLt,On 12-23-17 Doors unableto open, result,dead battery,car has 3300 miles purchased end of July 2017. NOW 1-4-18 THE SAME THING HAPPENS AGAIN, ENGINE DEAD, IN GARAGE AT bRADLEY cHEV TODAY. wHATIS THE MANNER? i'M 77 YRS OLF, FEMALE, HUSBAND HASaLZHEIMER AND i WASNT A DEPENABLE AUTO WITH OUT ANXIETY

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

THE SERVICE PEOPLE ARE TAKING CARE OF EVERYTHING. fIRST BATTERY HAD A DEAD CELL. sOMETHING ELSE IS DRAWING FROM THE BATTERY. iN LESS THAN 2 WEEKS ANOTHER BATTERY IS DEAD.

Mechanic's Assistant: What is the make/model of your car?

CHEV eQUINOX, 2018 lt

Mechanic's Assistant: Are you fixing your Equinox yourself? What have you tried so far?

BRADLEY cHEV IS HANDLING THE PROBLEM, IT HAS BEEN TOWED THERE THRU on-sTAR AND A TOWING HERE IN lhc, az.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

SERIOUSLY, i BOUGHT A NEW CAR, HOPING FOR NO PROBLEMS. tODAY THE DEALER IS HAVING A MECHANIC LOOK FOR PROBLEMS, ANY IDEAS WHAT COULD BE DRAWING ON THE BATTERY.

Submitted: 7 months ago.Category: Chevy
Show More
Show Less
Ask Your Own Chevy Question
Answered in 11 minutes by:
1/5/2018
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Chevy
Satisfied Customers: 3,859
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in somecases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So when you have a draw in a system it could be anything, what the technician is going to do is a amp draw test to figure out what system it is coming from and narrow it down from there, it will only be a matter of time before he finds the issue, with new cars draws tend to come from poor connections or loose grounds

Ask Your Own Chevy Question
Customer reply replied 7 months ago
I was confused because I had this car trouble on a new car. TYhe dealer found out 2nd time around that ity was just a heavy seat cover touching the seat control buttons, keeping it activated 24/7, a freak type thing. I am 78 yrs old and caring for an alzheimer husband and this freaked me out because the car only had 3300 miles on it. I paid teh $5.00 and didn;t know or was unaware that you;d charge me more. Please do not charge me more than the $5.00, I beg you seriously,I've been upset already
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

well at the beginning if this question you agreed to 28, I have no control of billing so if you get charged its not me its the system and you have to call customer service for that which is separate from us

Ask Your Own Chevy Question
Customer reply replied 7 months ago
What is the customer service phone number? Thank you
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

1(###) ###-####/p>

Ask Your Own Chevy Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chevy mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
15,659 Satisfied Customers
Experience: GM Grand Master Technician 2007. 14 years experience.

GM Tech (Cam) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money.

Todd LRochester NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

GM Tech (Cam)

GM Tech (Cam)

Chevy Technician

15,659 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Gary

Gary

Chevy Technician

9,642 satisfied customers

15 years GM master tech

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

8,884 satisfied customers

Have owned a repair shop for 25 yrs.

Dave Nova

Dave Nova

Chevrolet Technician

7,092 satisfied customers

ASE Master Certification. GM World Class Certification

John

John

Master A.S.E Automotive technician

4,071 satisfied customers

A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician

Don - Mo Lurch

Don - Mo Lurch

Auto Mech / Electronics

2,953 satisfied customers

Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

Ron Z.

Ron Z.

- Chevy Tech -

2,836 satisfied customers

18+yrs experience. State Inspector and Chevy Diagnostics

< Previous | Next >

Related Chevy Questions
2005 chevy equinox -- just installed new crate motor per my
2005 chevy equinox -- just installed new crate motor per my shop mechanic -- we have a no start problem -- does not fire or turn over -- installed a new pcm from salvage yard today from 05 g6 -- as my… read more
Reggie Whiddon
Reggie Whiddon
Shop Foreman
Vocational, Technical or Trade School
157 satisfied customers
My 2006 Chevy Silverado's heater is blowing cold air when
Hi my 2006 Chevy Silverado's heater is blowing cold air when idle or driving through streets. It only heats up when giving it gas on the freeway. But as soon as I let off the gas the heater goes cold … read more
AZTechBrian
AZTechBrian
ASE Certified Technician & Shop Owner
Vocational, Technical or Trade School
732 satisfied customers
Trying to bleed the coolant on a 02 grand prix. having
hi, trying to bleed the coolant on a 02 grand prix. having trouble getting coolant out of the bleeder screws, just air coming out… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
A , sorry..name is art...i have a 2009 impala...it was
sorry..name is ***** ***** a 2009 impala...it was my daughters car...we cosigned for it...about three months ago the starter went out so she parked it..now we are paying for the thing..i went this morning and got a new starter..put it on..and i have no power what so ever? … read more
Gary
Gary
Chevy Technician
Vocational, Technical or Trade Scho
9,642 satisfied customers
Bob-I-have-the-same-question-electric-hyd-parking-brake-pump
Customer: bob-I-have-the-same-question-electric-hyd-parking-brake-pump-will-not-stop-running … read more
Gary
Gary
Chevy Technician
Vocational, Technical or Trade Scho
9,642 satisfied customers
My 2005 trailblazer shift lever is stuck with the indicator
my 2005 trailblazer shift lever is stuck with the indicator showing reverse and will not start. What could be the problem… read more
Gary
Gary
Chevy Technician
Vocational, Technical or Trade Scho
9,642 satisfied customers
Will crank, will not start, no fuel and no spark , it
Customer: will crank, will not start, no fuel and no spark … read more
Tim&#039;s Auto Repair
Tim's Auto Repair
mechanic
High School or GED
8,884 satisfied customers
I have a 2012 duramax with an efi live tuner it is set at
I have a 2012 duramax with an efi live tuner it is set at the econo/ tow mode , i have probleme with low power and downshifting when towing heavy loads sometimes all the way into 4th gear to climb sma… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
Truck only has a miss at idle, seems to run smooth on ghway.
truck only has a miss at idle, seems to run smooth on highway. CEL on with p0300 code, there were some other codes but they were for speedometer and 4x4. has relatively new ac delco plugs and wires. h… read more
Gary
Gary
Chevy Technician
Vocational, Technical or Trade Scho
9,642 satisfied customers
My headlights wont come off even after I take out the keys
my headlights wont come off even after I take out the keys out of the ignition switch, and lock the doors. the only way they go out is if I take out the fuse for each light out of the fuse box.… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Got a 78 chevy luv 1.8 with tachi carb problem whitch has
Got a 78 chevy luv 1.8 with hitachi carb problem whitch has been cleaned an rebuilt, Heres the problem im having with it starts ok,idles good,but stumbles at part or study throttle.hard throttle has g… read more
roy
roy
Associate Degree
3 satisfied customers
I have a 2007 chevy cobalt. The service airbag light keeps
I have a 2007 chevy cobalt. The service airbag light keeps coming on. I have had the connections cleaned, a new "clockspring" insyalled, and finally a new airbag. I have had it checked by my regular m… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
My cigarette lighter is not working on my 2011 gmc I am not
My cigarette lighter is not working on my 2011 gmc I am not getting any power to it. I changed the two aux fuses #2&16.… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
Chevrolet tahoe 4w ltz: 08 Tahoe. wont start, 12.8v b4 if I
08 Tahoe. wont start, 12.8v b4 if I waited a few hours it would be ok, now no go but 12.8v at battery, replace bcm but still nothing. any ideas, do not want to take to chev garage (have had bad exp wi… read more
roy
roy
Associate Degree
3 satisfied customers
I have a 1989 chev 1500 truck with a 4.3..went bad..throttle body
I have a 1989 chev 1500 truck with a 4.3. the motor went bad I bought another 4.3 and installed it. The motor would not start I pchecked for fuel and then put some fuel into the throttle body it will … read more
Hal
Hal
owner/service tech
Vocational, Technical or Trade Scho
848 satisfied customers
my 2001 chevy impala wont stay charged, ive had it to garages
my 2001 chevy impala won't stay charged, i've had it to garages they have changed battery twice and can't find problem. can you help?… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
my h2 hummers battery went dead after not being driver for ...
my h2 hummers battery went dead after not being driver for over a month, it started easily with a boost ,now it runs fine but idles very rough and tries to stall ?????… read more
GM-Frank
GM-Frank
Lead Technician
37 years Automotive Repair Exp.
278 satisfied customers
Chevy venture: oil light comes..temperature light.... engine
97n chevy venture oil light comes and temperature light.... engine then fails..speedo goes to zero...it wont start at this point but does have spark..it has spark i have beat with a hammer on the gas … read more
Mazda Ed
Mazda Ed
Lead Technician
High School or GED
1,963 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x