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I have a 2002 Silverado and when I turn the key nothing

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I have a 2002 Silverado and when I turn the key nothing
Submitted: 7 months ago.Category: Chevy
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Answered in 5 minutes by:
1/4/2018
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago
AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 28,344
Experience: ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

Thank you for your question. My name isCustomerand I will be happy to assist you today. I am reviewing the details now.

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Do the lights illuminate with the key on? Instrument cluster lights check engine light etc?

Do the dome lights work?

What about the headlights and the brake lights?

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Customer reply replied 7 months ago
All come on
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Excellent! Thank you for that information.

Are you looking for some possible causes or would you like me to walk you through this diagnoses?

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Customer reply replied 7 months ago
Walk me thru
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Ok, would you be willing to speak on the phone?

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Customer reply replied 7 months ago
Not now
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Ok, sounds good no problem.

Your first step would be to check for power down at the starter with the key in the crank position.

Let me know!

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Customer reply replied 7 months ago
I will need to go to where truck is
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

ok

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Customer reply replied 7 months ago
About 30 mins
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

ok

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

The reason we need to check this is to verify the starting circuit is good and there are no blown fuses.

If all checks out, the starter might just be at fault.

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Customer reply replied 7 months ago
I have power to starter on the main line
Customer reply replied 7 months ago
I want to disable the factory alarm
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Hello!

What wire do you have power on going to the starter with the key in the crank position?

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Customer reply replied 7 months ago
I can’t get to the field wire only main power
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Does the starter relay click when you turn the key to the crank position?

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Customer reply replied 7 months ago
No
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Does the starter relay get power to it with the key in the crank position?

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Customer reply replied 7 months ago
I have to go clock in I will get back with you at lunch
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 7 months ago

Sounds good

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