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No crank, no start after trying to install stereo amplifier.

Customer Question
No crank, no start...

No crank, no start after trying to install stereo amplifier

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

Yes,yes

Mechanic's Assistant: What is the model/year of your Chevy?

2011 GMC 2500HD

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Disconnected both batteries and reset the system tried to reprogram ignition and i also have the car padlock light staying on on m,y dash

Submitted: 4 months ago.Category: Chevy
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Answered in 4 hours by:
12/31/2017
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago
AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 27,814
Experience: ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

Thank you for your question. My name isCustomerand I will be happy to assist you today. I am reviewing the details now.

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Have you checked for codes in the computer?

Have you checked the starting circuit?

Would you be willing to speak on the phone?

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 4 months ago

Ok, great. You can request a phone call on your end and I will call you right away.

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