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My father-in-law has a 2000 Silverado that is used as a plow…

Customer Question
My father-in-law has a...

My father-in-law has a 2000 Silverado that is used as a plow truck. Yesterday, my brother-in-law tried to start it but the battery was dead. He hooked up a charger and went to get back in the truck but the drivers door had closed and locked. My father-in-law opened the passenger door and it set off the alarm system. After they got the alarm turned off the truck flashed the Security message. My brother-in-law tried the "30 minute reset" but it didn't work.

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

Today I replaced the battery with a good one

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

I replaced the battery, cleared all the old trouble codes (I have and OBD2 reader) and tried the reset.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The message center now shows the battery message instead of the security message.

Submitted: 6 months ago.Category: Chevy
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Answered in 4 hours by:
12/30/2017
Chevy Mechanic: Chris (aka-Moose), Technician replied 6 months ago
Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Chevy
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Will it at least crank now?

Are no codes shown after attempting to start?

What size truck and which engine?

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Customer reply replied 6 months ago
No crank, no start. The dashboard lights up when key is turned on. As soon as I turn the key to "start" all the dashboard lights go out and there is no sound. No click from starter selenoid, nothing.
No codes are coming up. I cleared three old ones: loose gas cap (evap emissions), #1 cyl misfire, and another minor code from a long time ago.
Not sure about the engine size but it's a 2000 chevy silverado 1500.
I'm starting to think that there may be a loose or corroded ground wire. From what I've read, if it was the security system it would still turn over.
Chevy Mechanic: Chris (aka-Moose), Technician replied 6 months ago

Are you able to do some electrical testing on the truck now?

Auto or manual transmission?

Do you know which engine?

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Customer reply replied 6 months ago
I can't get back to it until Monday.
Auto transmission.
Not sure about the engine. I'm sure it's whatever came standard, most popular, with that model.
Chevy Mechanic: Chris (aka-Moose), Technician replied 6 months ago

We kind of need to go test A to see what the result will be to know if we need to then do B or C. It may be best to do this when you are with the truck.

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Chevy Mechanic: Chris (aka-Moose), Technician replied 6 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my answer. The option to rate my response or reply is still available. I want to make sure you were pleased with what you paid for.

Thanks Chris

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