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I need help please
Submitted: 7 months ago.Category: Chevy
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Answered in 5 minutes by:
12/22/2017
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago
Roy
Roy, import/domestic specialest
Category: Chevy
Satisfied Customers: 7,767
Experience: ASE master tech for 40 years
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hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

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Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok

Can you give us a description of the issue??

Roy

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Customer reply replied 7 months ago
You are not a live person are you?
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

yes, I just checked my pulse and I am a live person.

The original was a bot but we are real

Roy

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Customer reply replied 7 months ago
Can't walk me through it yet. Still dark outside
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I still do not know your issue?

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Customer reply replied 7 months ago
The only way my truck will start is when jump it off it will run just fine but as soon. As I kill it no power
Customer reply replied 7 months ago
I'm tired of people trying to tell me stupid things just because I'm. A girl
Customer reply replied 7 months ago
Replaced terminals no luck cleaned post no luck
Customer reply replied 7 months ago
Tried different batteries. Not a brand new one but still no luck
Customer reply replied 7 months ago
Ok now you know my issue
Customer reply replied 7 months ago
Ok I just paid 26 dollars for what
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

when you jump the truck you are providing power to the truck needed to make it run. when the cables are removed you need the alternator to continue to handle the loads to keep the truck alive. in your case it sounds like the alternator is not working. you have a volt gauge on the dash. was it reading low before this happened??

Roy

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Customer reply replied 7 months ago
No sir the gauge shows charging
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

when you jump it again. see if the gauge is working and showing in the range of 14 volts

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Customer reply replied 7 months ago
Plus I jumped it off and drove it about 65 -70 miles. No lose power
Customer reply replied 7 months ago
it shows 14
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

you never said anything about that at all.

did you just jump it now???

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Customer reply replied 7 months ago
Yesterday
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok, lets see what happens today

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Customer reply replied 7 months ago
Ok that's ok with but I can't yet
Customer reply replied 7 months ago
Am I on a time limit
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok you said you were on your way to the truck. I will be here for a while

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Customer reply replied 7 months ago
Omg I never said that I was on my way to truck
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok you are right I thought it said you were on your way to the truck, sorry

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Customer reply replied 7 months ago
I'm sorry for being snappy
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

its ok. just a senior moment. my daughter is a tech and loves it. I know why you think the way you do about how you are treated.

Roy

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Customer reply replied 7 months ago
You didn't leave me here did you ?
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I am here helping many customers

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Customer reply replied 7 months ago
It is still dark here
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok

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Customer reply replied 7 months ago
Oh good now don't feel so pressured
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I will be here for about an hour. then I will be off until 1 pm est

Roy

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Customer reply replied 7 months ago
Are you still here
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I am here

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Customer reply replied 7 months ago
Good Morning
Customer reply replied 7 months ago
are you busy this morning..
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I am here

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Customer reply replied 7 months ago
hey I will wait a few mins them I guess I will request someone else but would rather deal with you
Customer reply replied 7 months ago
well hello there
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

hello yourself. how are you making out??

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Customer reply replied 7 months ago
if you are busy just carry on
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

we are always helping many customers trying to make some extra money.

will help you. what is you question as we move forward??

Roy

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Customer reply replied 7 months ago
well when I jumped it off yesterday it started right up but my gauges went nuts and it ran like crap ( like a FORD )
Customer reply replied 7 months ago
but would not start again w/o a jump
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

ok, I know we talked about the battery being low. Do you have anyway to charge the battery???

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Customer reply replied 7 months ago
friends son came over took a look and said my alternator is good
Customer reply replied 7 months ago
roy its a yucky battery
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

you cannot tell if an alternator is good with a dead battery. you need to charge or replace the battery and then check the charging system.

Roy

ok, time to replace it

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Customer reply replied 7 months ago
ontop of that someone put a marine battery in to try
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

thats ok. just replace it with the correct battery.

Roy

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Customer reply replied 7 months ago
looks like I have lost a wire off my battery post if I remember right it was a small red wire running to negative side
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

can you attach a picture???

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Customer reply replied 7 months ago
he said alternator good something about magnet draw on back of it
Customer reply replied 7 months ago
sir
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

nope, once again you cannot test an alternator with a dead battery

Roy

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Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

Please take a moment and rate my service 3 stars or better. that is the only way the site will pay me for my efforts.

Roy

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Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

got the pictures. looks like there was universal battery cable used and thats why the one wire with no home.

connections look dirty especially the last picture. they all need to be cleaned up.

I would still start with a new battery

Roy

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Customer reply replied 7 months ago
sir I plan on new battery but I noticed the red wire missing after someone decided that I needed that cable splicer thing
Customer reply replied 7 months ago
was removed a couple days go and now has top post terminals
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

I dont see a red wire disconnected. the red block with the wires attached look like it goes back to the battery

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Customer reply replied 7 months ago
that's what I'm saying it is no longer there I don't know why either
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

that wire with the connector is a ground wire.

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Customer reply replied 7 months ago
do you think that could be part or all of my problem
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

maybe but I doubt it.

the first thing you need to do is replace the battery. then the charging system needs to be checked the correct way

Roy

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Customer reply replied 7 months ago
none of the batteries were brand new but there was 3 or 4 different ones tried
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

you need to replace the battery with a new battery to start

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Customer reply replied 7 months ago
sure no problem because I have so much money that's why I'm on here with you instead of taking to *****
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

you are talking to a live person. I am sorry you are not listening,

good luck to you,''have a good day

Roy

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Customer reply replied 7 months ago
YALL ARE SUCH A JOKE
Customer reply replied 7 months ago
COSTLY ONE AT THAT
Chevy Mechanic: Roy, import/domestic specialest replied 7 months ago

contact customer service for your refund

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